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Hi i'm hoping you can help me. My hotmail has recently stopped letting me log in. i know my password is correct, it stopped letting me access my e-mail's about two weeks ago i would imagine. I have no idea what my security question is as it was many years ago. Am also slightly concerned that my facebook account stopped working around the same time..i am unsure whether this is related but a bit worried. Any ideas? Thank you Nikki Bevan nikkibevan@hotmail.co.uk

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Can you log into MSN if you have it? because if not, I'm afraid to say that it would be your password details by the sound of what has happened. The two are strongly related and if your hotmail and facebook have stopped working then most likely someone has got hold of your password(s) and changed them, otherwise it would be a extreme coincidence that the two were not related to password theft. The best thing to do is to create a new hotmail account and immediately let all your contacts know about the false account someone has hacked into and have a stronger password which is numbers and symbols such as % or ! in your password to prevent it from being easily found out. If you can login, refere to the hotmail technical support and let them know the situation, but it seems unlikely because you also mentioned problems with facebook

Hope this helps you

Posted on Nov 18, 2008

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Unable to access my emails


Which email account ?
Most email users experience that dread of realizing they can't access their messages at some point, but the trick is not to panic.

Microsoft has procedures in place to help you get back into your Hotmail and see what is waiting for you in your inbox.

Check you username and password.
Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.

Double check to be sure you are typing both your username and password exactly how you created them.

Reset your password. If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.

On the next screen, follow the prompts to enter your email address and the given security verification code.

Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.

This is a question you supplied when you set up your Hotmail account.
After correctly answering the question, you will be prompted to reset your password.

Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.

The exact procedure for doing this depends on your operating system and browser.
If you continue to get see this message, it could indicate a problem with the Hotmail server.

Check the status of the network on a site like Down Right Now that reports server problems on popular sites.

Submit a support request on the Windows Live page.
On the Windows Live site, select "Hotmail" under "Standard Services."
A search screen will open that will allow you to check out a variety of Hotmail related support topics.

At the bottom of that screen, choose "get more help" and then "support."
A support form will open for you to complete and submit to the Hotmail team.

You will receive an answer within 24 hours.
Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.

Hotmail support
http://support.microsoft.com/kb/316659


Live support
https://support.live.com/?scrx=1

Jan 25, 2014 | PC Desktops

2 Answers

Login to hotmail


Hi,
could you please tell me what OS is on your computer, your browser/aswell it's version, more details on the problem.

Apr 24, 2013 | PC Desktops

1 Answer

Login to hotmail


Hotmail is a free email service provider operated by Microsoft.
Though Hotmail has existed since the early 1990s, changes made to the service may be preventing Hotmail from loading correctly on your computer.

Clear your Web browser's cookies and then restart your browser.
Enter your Web browser's "Options" utility and delete all cookies, then restart your browser, then try to load Hotmail again.
Cookies are files that store information on your computer.
Your Web browser constantly refers to the information as it loads websites.
If an error has been stored in a cookie, it is possible that this could prevent you from being able to log into Hotmail.
Go directly to the Windows Live website.
Though Hotmail addresses and the service itself still exists, Hotmail has existed under the "Windows Live" banner of products since 2007 with the release of Windows Vista.
If you're attempting to load Hotmail through Hotmail.com, your browser may be having a hard time redirecting you to the new site.
Go to the Windows Live website (see Link Below) directly and try to log in there.
http://login.live.com/
Type your user name correctly.
To log into your Hotmail account you are going to need to type your full user name followed by "@hotmail.com" into the "Windows Live ID" box on the site.
If you leave out the "@hotmail.com" part of your email address, Windows Live will be unable to log you into your Windows Live inbox.
Type your password correctly.
Hotmail account passwords are case sensitive, which means that capital letters are considered different from lowercase letters.
Make sure all letters that should be capitalized in your password are (and those that shouldn't be capitalized aren't), and then click "Sign In" to try to access your Hotmail account again.

Apr 24, 2013 | PC Desktops

1 Answer

Can't log in to msn.com


When you log in to MSN a website powered by Microsoft you also log in to its Hotmail and Messenger programs.


Hotmail is MSN's email program, while Messenger is an instant messaging and networking program.


Because Messenger and Hotmail are connected to MSN, if you have problems logging into one program, you'll likely have issues logging in to all of them.


Register for Account


The first step to logging in to any MSN-powered sites is to have a Windows Live ID.

This includes an email address, which acts as your username, as well as a password.


The email address must end in either "@hotmail.com," "@live.com" or "@msn.com."

Even though these emails use different domain names, all can be accessed by logging in to the Hotmail homepage.


If you try to log in to MSN or any of its partner sites like Hotmail or Messenger using anything but a Windows Live ID, you won't be allowed to access or create a profile and will be prompted to create a Windows Live account.


Incorrect Password


The most likely reason you aren't able to sign in to your MSN accounts is user error.

Entering an incorrect email address or password will return an error message, informing you that either the email address you provided isn't registered with MSN, or that you entered an incorrect password.


MSN and, hence, Hotmail and Messenger passwords are case sensitive, so check your keyboard's settings before retyping your password a second time.


If you don't remember your password but know your Windows Live ID, you can opt to reset your password by answering some security questions pertaining to your account.


Browser Issues


A slow browser can impact your ability to log in to your MSN accounts.

Try deleting your browser's cookies and clearing its cache before attempting to sign in again. This process varies from browser to browser.


For example, in Internet Explorer, click on the gear icon, "Internet Options" and click "Delete" under Browsing History.

Check the "Cookies" box and click "Delete."


Internet Issues


A slow Internet connection can also hinder your login attempts.

Check your Internet connection to make sure you're connected to the Internet.


Also, check that you're working online instead of offline, which can prevent you from logging in.


Click on the "File" tab at the top of your browser, and make sure there's not a check mark next to the words "Work Offline."


If there is, click on the words to uncheck that option and sign in again.

There might be some interference from another browser

Create the menu tab on your homepage right click in the top toolbar you should see a number of toolbar options select the menu tab which will add File Edit View Favorites Tools and Help

Click on the tools at the bottom of the drop down list will be internet options or
click start control panel internet options you will see a home page box To Create Page Tabs type

each adress on its own line (type in MSN.com) or you preferred home page and browser
below that will be change search defaults click on settings you will see all search providers you have if dont need any of them you can disable or remove them.


Hope this helps.

Nov 26, 2012 | HP PC Desktops

1 Answer

Cannot get hotmail.com


Check you username and password.

Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.


Double check to be sure you are typing both your username and password exactly how you created them.


Reset your password.

If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.


On the next screen, follow the prompts to enter your email address and the given security verification code.

Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.


This is a question you supplied when you set up your Hotmail account.

After correctly answering the question, you will be prompted to reset your password.


Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.


The exact procedure for doing this depends on your operating system and browser.

If you continue to get see this message, it could indicate a problem with the Hotmail server.


Check the status of the network on a site like Down Right Now that reports server problems on popular sites.


Submit a support request on the Windows Live page.

On the Windows Live site, select "Hotmail" under "Standard Services."


A search screen will open that will allow you to check out a variety of Hotmail related support topics.


At the bottom of that screen, choose "get more help" and then "support."

A support form will open for you to complete and submit to the Hotmail team.


You will receive an answer within 24 hours.

Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.


also you might try this link

http://windows.microsoft.com/en-AU/windows/outlook/account-temporarily-blocked

hope this helps

Nov 13, 2012 | Acer AZ5610U9072 Allinone PC 23' Touch...

1 Answer

I usually go to my bookmarks and click on windows live to get my hotmail page and then i put in user name and password but nothing happens now what should i do



Check you username and password.

Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.


Double check to be sure you are typing both your username and password exactly how you created them.


Reset your password.

If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.


On the next screen, follow the prompts to enter your email address and the given security verification code. Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.


This is a question you supplied when you set up your Hotmail account. After correctly answering the question, you will be prompted to reset your password.


Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.


The exact procedure for doing this depends on your operating system and browser.

If you continue to get see this message, it could indicate a problem with the Hotmail server.


Check the status of the network on a site like Down Right Now that reports server problems on popular sites.


Submit a support request on the Windows Live page.

On the Windows Live site, select "Hotmail" under "Standard Services." A search screen will open that will allow you to check out a variety of Hotmail related support topics.


At the bottom of that screen, choose "get more help" and then "support." A support form will open for you to complete and submit to the Hotmail team.


You will receive an answer within 24 hours. Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.




hope this helps

Oct 03, 2012 | PC Desktops

1 Answer

I CANT LOG IN AND IT ASKD ME TO TYPE IN A CODE THAT SHOWS UP SO IT WILL LET ME LOG IN AND IS STILL NOT WORKN IT KEEPS GIVING ME DIFFERENT CODES TO USE AS PASSWORDS I KEEP TYPING THEM AND WONT ALLOW ME TO...


I have to assume you mean logging into a web site of some kind.

The 'code' that you type in IS NOT THE PROBLEM. That is only to prove you are human and not a computer trying to access the site.

The Problem is the log in info you are using. The Log In NAME and PASSWORD need to be correct. The extra funny looking info [code] is not the log in info, just human proof.

You may need to follow a link for 'Forgotten Password' or 'Log in name' to help you log in.
Hope this helps.

May 20, 2011 | PC Desktops

1 Answer

Outlook express...hotmail My friend stopped receiving e-mails sept 1 2009. when he opens up an e-mail received before sept 1, he gets the following error message... access to the account was denied, verify...


First make sure the Internet is working.
If it is then try to login with the same username and password on www.hotmail.com if you can log in then it's a problem with outlook express if you cant then that is the problem.
To make sure outlook express is correct click on Tools, Accounts then click on Mail tab and then click on your email address and select properties make sure the username and password are correct or retype them.

Sep 25, 2009 | Dell PC Desktops

2 Answers

Hi, my name is Kaitie and I am trying to regain access to my hotmail account. I tried to log on to my email like normal last week and found my password had been changed, and not by me. I have tried to...


some body has access your email account and has changed the password, this happen when you have forget to logout from your email account, in a cyber cafe or in some place,
now go to the support of hotmail and get your complaint registered to them

how do you like the solution please rate it

Oct 17, 2008 | PC Desktops

1 Answer

I have an email account with hotmail. I changed the password and when I tried to log in I was denied access. I try to retrieve the password giving the information requested with no success. I know the...


have you try to contact the msn regarding to your situation? try to contact them regarding to your problems. the msn or the hotmail is the responsible to that kind of matter. thanks!

Jun 19, 2008 | PC Desktops

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