Question about Epson Stylus C46 InkJet Printer

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I put a new black ink into my printer it seemed alright, then when I went to print a document it made a strange noise and the green light went out and the red light went back on. I have tried pressing the red button again to bring the ink cartridge back out to check it however it will not move what else can I do?

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The cover over the cartridge was not closed properly is my guess - was the noise like a grinding sound? - if so, it was the toothed drive belt jumping teeth on the drive roller.

Turn off power to the printer and GENTLY pull the cartridge carriage back t the center using the drive belt. Next remove and re-insert the cartridges and make sure the cartridge cover is down and locked.

Posted on Nov 18, 2008

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