Lexmark X7550 InkJet Printer Logo
beth Posted on Apr 30, 2012
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My x7550 wont print pictures.....says its printing and ink level goes down, but photo paper comes out blank

1 Answer

  • Official Brand Answer 3,344 Answers
  • Posted on Apr 30, 2012
Anonymous
Official Brand Answer
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It could be that your cartridges need some cleaning. From the printer operator panel, scroll to the Maintenance menu and select Clean Cartridges. Your printer will then print a test page forcing ink through the cartridges nozzles and clean them.
After doing the clean cartridge function, try to print another photo to determine if the problem is fixed.
Hope this helps.

5 Related Answers

Anonymous

  • 64 Answers
  • Posted on Jan 13, 2008

SOURCE: blank printout

If you are able to drag out your users manual, most lazer printers have a self cleaning process for the head, which takes around 3-5 minutes to complete, after that try to run a test page to ensure the colors are working fine.

Failing that, unless the printer is brand new, and or unless it has been sitting ( unused - regardless of age ) the print heads can dry out leaving a blockage ... hence, no ink, hence blank page.

The only other suggestion after running a Print head clean, would be to replace or refill the ink cartridges.

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Anonymous

  • 60 Answers
  • Posted on Feb 15, 2008

SOURCE: My printing displays wrong ink levels and prints blank pages

If your cartridge is new (or full) and you know that not just from ink levels display, then you did not used the printer for a while (at least a month) and the nozzles of the cartridge are clogged. If u used the cartridghe 4 or 5 moths ago, then the whole cartridge is dryed out, so get out and get yourself a new cartridge.

If it's just a month, then you should put a paper-tissue on a small plate (like a coffee-cup plate), then put some boiling water on it, just 2~3mm of water over the tissue.
Put the cartridge with the nozzles part downside on the tissue, in the hot water.
Let it stay there in the water 30 min.
Put the cartridge in an other clean tissue, than shake it strongy as if you want to force ink to get out trough the nozzles. Then clean gentle the nozzle part of the cartridge on some sheets of tissue.
Install the cartridges it in the printer and run a few cleaning processes from the printers maintenance software.

If the cartridge is new and just installed in the printer, and you have the inklevels but it does not print, then get it out of the printer and back to the store, they should replace it for you. I hope you removed the protective plastic stripe that covers the nozzles before installing the cartridge?...

OK, let ne know please how things evolve.

Hope it helped you, rate the solution.

Almoust forgot: ink levels are displayed by Lexmark inkprinters by estimating the ink consumed trough you printing process, it has no sensors in the cartridge. It's just kind of a counter, you can evan set an empty cartridge to be seen as a full one.

Ajkill

Anand Kumar

  • 2035 Answers
  • Posted on Mar 24, 2008

SOURCE: It prints ok, but paper is blank (no ink at all)

1. Remove the protective tape from the cartridges:
1. With the printer power on, open the front cover of the printer. The cartridge carrier should move to the middle.
2. Remove the cartridge(s) from the printer.
3. Look on the underside of the cartridge(s). If there is yellow tape and/or transparent blue tape there, remove it.
2. Clean the cartridge nozzles:
1. Go to the Lexmark Control Program or Solution Center and run the Clean print nozzle test.
If a black cartridge is installed, you should see black lines only.
If the color cartridge is installed, you should see yellow, magenta (a reddish purple), and cyan (a dark sky blue) lines.
If a photo cartridge is installed, you may see different colors.
2. Examine the diagonal lines above and below the solid horizontal lines. These diagonal lines should be solid from left to right, with no gaps.
If there are gaps in the lines, you could run the Clean Print Nozzle page a few more times to try and clear it up or try the "wicking" procedure below to conserve ink.
If the page is faded from left to right and the wicking procedure doesn't clear it up, your cartridge is probably out of ink.
3. Clean ("wick") the cartridges:
1. Remove your cartridges following the instructions in your User's Guide.
2. Take a warm, damp paper towel and fold it so that it has about 4- to 6-ply thickness.
3. Set the ink cartridge right side up on the damp paper towel so that the ink nozzles are touching the towel, and hold the cartridge in this position for about 15 seconds. The nozzles are where the ink comes out of the cartridge.
4. Now drag the cartridge lightly across the paper towel in one direction only (left to right) until the bottom of the cartridge looks clean.
5. Turn the cartridge over so that you can see the bar code sticker on the back. Note: Only perform steps 6 and 7 if the contacts look dirty or corroded.
6. Using a clean pencil eraser, clean the contact points on the copper strip (only the little squares just below the bar code). Caution! Do not use the eraser on the nozzles that were cleaned, as this will damage the cartridge.
7. Using a clean part of your dry paper towel, wipe the eraser dust off the contacts; ensure that they are dry, and snap the cartridge back into the printer.
8. Make sure to install the cartridges following the instructions in your User's Guide, selecting Old Cartridge. Failure to do so could reset your ink levels as explained above.
9. Repeat the nozzle cleaning procedure one more time. At this point the diagonal lines should be solid.
10. If they are not and you think the cartridges should have ink in them, contact our technicians by e-mail and let them know the results of this test.
4. Reset the ink levels:
Lexmark printer cartridges do not have ink sensors. The levels of ink are produced by a mathematical calculation of ink drops and page counts. The printer stores this information and then writes it to the win.ini file on your computer.

Ink levels can be reset by telling the printer you have installed a new ink cartridge or by reinstalling the printer drivers and selecting Cartridges Installed. Once ink levels have been reset, there is no way to change them except by printing.

Accordingly, even if your computer says that your ink is full for a particular cartridge, it may be incorrect and the cartridge may need to be replaced. You may want to try a new cartridge to see if that clears up any print quality problems.

Geraldine Watts

  • 390 Answers
  • Posted on Oct 28, 2008

SOURCE: blank page

Hello, hope i can help. Glad you tried all these things. Sorry they did not help. Is the printer set as the defaukt printer in your settings. Sometimes this can be the isue. You should have an icon for your printer in my computer. Right click on it and go to properties. Is the printer set to work offline?? This can affect printing too. If this does not help, you need to check if it is installed correctly by going to control panel, selecting system, then hardware, then device manager for printer and scroll down list and make sure it says it is working correctly, with no exclamation marks or errors. If you find some, you need a new driver from lexmark website. If no errors, we need to look at further issues then. Good luck, post back if not resolved please. Cheers lilacgerry

pineworks

Clive

  • 4362 Answers
  • Posted on Feb 14, 2010

SOURCE: Paper feed through printer but comes out blank

Hi

Yes if it been standing a long time it can dried out,

Some times it needs a good clean up but this is up to you if you want to do this I put down here. But after you don this prime the printer so it gets the inks back in the heads, it may take a little time for the inks to work.

Ok it got to be the heads blockage
There is fluid cleaner for this but I can never find any in the shops the only ones I seen is when they sell them in Tesco but they come in with the ink refill bottles so I just use worm water by it self on a cloth and dabbing on the heads to clean them, it will not harm the heads but not to much water.

Some heads are on the inks them self but some have them inside the printer so I not know your printer so if the heads are inside you need to get them out you may find that some heads will just clip out put some need to be unscrewed so you got to know how they come out so be careful and not push to hard on them, if the heads are on the ink then it is a easy job to clean them,
It worth a try it worked for me more than ones.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

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Please try these tips.

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In this case what i would request u to do is.......
Take out both the catridges from the Printer.........
Take 2 Paper Towels one should be wet with Luke warm water and the other one should be dry...........
Take the Colour catridge first turn it upside down and u will see a small copper plate on the catridge from where the ink comes out.......
Place the wet paper towel using ur thumb on the Copper plate and press it a lit bit for 10 Seconds......
Now remove it and see whether u see any ink on the paper towel..........
U should see some ink on it now place the dry paper towel on the ink catridge in the same way........
Now do the same procedure again..........
Do the same procedure twice on the Black Catridge.................
Now take the dry paper towel and turn the direction of the cartridge so that u can see a Copper plate on it with small boxes just clean that copper plate with the Dry Paper Towel..........
Know insert both the catridges inside the Printer....
Now try to Print.........
This Should Work.........
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