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When we video call someone they either cannot see/hear us

As above, if they can see us,either no sound or intermittent sound. am using an acer. Tested it on Skype, same problem. Tested it on someone elses laptop (Toshiba) and it works perfect! Swapped USB ports, still no joy! Please help!

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  • lateralladyb Feb 17, 2009

    using macally webcam USB 1.1 on laptop  in skype.  Monitor shows video and skype preferences>video shows image.  but skype drops connection just minutes after connection and shuts down and when reopen it requires name and password in skype..  Sometimes shows callers video and audio and sometime caller sees me -- but video seen is still-"frozen" and then crashes


    What are the setting of iceCam itself .... could that be issue????

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  • 8,637 Answers

Normal 0 Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Feb 01, 2009

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1 Answer

I have an acer aspire laptop D260 my micro dont work on msn. wen someone calls me i can hear them but they cant hear me. im on windows 7...please help me :(


click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it or select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it
hope this helps
don

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i dont think webcams can record sound. i think you need to buy a microphone, too

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Using Logitech webcam with Skype-INTERMITTENT sound-camera fine


if you need to get rid of logitech go into device manager devices
make sure cam is compatible with operating system
Set cam up with skype
Go to TOOLS, then OPTIONS, and click on
Audio Settings
and set the Microphone and Speakers
to the computer Audio Card.
Then click on the Video Settings.
The camera if installed properly
will come up and show a picture.
Then on the bottom of the page click on Save.
hope this solves

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Can't hear my sound playback on sound test with skype


After you install Skype and have it operational with you ID . Go to "TOOLS", click on "OPTIONS", nect go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correct Then "make a free test call" .Wait till the voice tells you to record. Then when finished talking waite for the test voice and the test persons voice to insue you audio transmition is work. Then go back to options and test your video.setting. Click on Video Settings and procede to set up you video camera. Also Visit this site to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

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Sound


http://www.etech4sale.com/114476/creative-labs-creative-webcam-nx.html

Please look up the above link. This camera does not have a built in microphone. If you were looking to record sound, you would need to purchase a camer with a built in microphone or by a separate microphone

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Sound gets cut off quite frequently on one end


Could be caused by feedback from the speakers being to high in volume.
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No sound


When I video conference in MSN Messenger, I can't hear my friend and he can't hear me. Or I can hear them but they can't hear me. What's wrong? trnsp.gif Answer Test the Microphone in Sound Recorder

  1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
  2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
  3. Click the Stop button.
  4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
    1. Click "Edit," then "Audio Properties."
    2. Make sure Logitech is listed as the Preferred device for "Sound recording."
If the microphone does not work in Sound Recorder, click here for help in determining the problem with the mic.
While using MSN Messenger it is the messenger program, not the camera software, that negotiates the audio streams between two MSN Messenger Clients. Although we cannot directly support audio issues in MSN Messenger, the following steps have been known to resolve and improve audio issues in MSN Messenger. For further information, please consult the help documents associated with MSN Messenger.
Test Your Networking Router
You can also test to see if your router is causing audio issues by either physically bypassing your router and connecting directly to your cable/DSL modem or by setting up your computer as the DMZ (de-militarized zone). If you are a novice networking user, it is not recommended that you leave your computer in the DMZ state for extended period as that may leave your computer vulnerable to attack. However, you may briefly configure your computer as the DMZ to determine if your network settings are causing the audio issues. For DMZ setup instructions, please consult your router's documentation.
Enable Universal Plug and Play (UPnP) on both Windows XP and Your Router.
If either of the above steps resolves the no audio problem, try the following steps.
  1. Open Add or Remove Programs in Control Panel. To open Add or Remove Programs, click Start, point to Settings, click Control Panel, and then double-click Add or Remove Programs.
  2. Click Add/Remove Windows Components.
  3. In the Components list, select the Networking Services check box, and then click Details.
  4. Make sure the Universal Plug and Play box is checked.
Notes: If you used a CD to set up Windows, you will be prompted to insert it into your computer.
If your router does not support UPnP or you still get no audio after enabling UPnP on both Windows XP and your router, you must manually open all UDP ports between 5004 and 65535. This is because the audio streams are sent dynamically using that range of ports. Without a dynamic way to open those ports like UPnP, there is no way for MSN Messenger to successfully negotiate the audio stream. Consult your router's documentation for instructions to manually open these required ports.
If you are still experiencing audio issues within MSN Messenger, and you have verified that the microphone is working in Sound Recorder, contact MSN Messenger Support.

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http://support.microsoft.com/kb/921334/en-us

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