Question about Western Digital (WD3200JS) 320 GB Hard Drive

1 Answer

Freezing does the method work if my WD hard drive still spins, but i'm having trouble opening the device. it cant seem to open. read somewhere that freezing only works for HD what stop spinning. any links?

Posted by on

  • amieok Dec 05, 2008

    same issue - Elite drive is trying to boot but it doesn't get past the first LED light. I had no problems with it for the first week I had it - so I think it might be a lemon. I'd like to access the drive and back up the data before I return it. I've had it about a week. Any suggestions? I'll try another drive in the other USB port first.





  • amieok Dec 05, 2008

    I have the same problem - so when I connected an older WD passport my computer recognized it immediately. I hooked up the newer "problem" passport elite into the second USB port and it continuted to "click" on one light until I received a message saying that my computer determined that the new drive to be unreadable and wanted to initialize it... Any other suggestions?

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

Mine also spun. It made a clicking noise when it did. I guess it couldn't find the starting sector to locate my data. I read online this is because the heads that read data are stuck together. Freezing can shrink the metal these heads are made of and keeping them cold allows data to be read before they swell again. It won't always work, and you may not even have the same problem.

I had a computer guy tell me to take it all apart and then hook the hard drive up as an IDE slave, but I was nervous as I've never done it before. When the drive had been frozen for about a week or longer, I plugged in another external hard drive (new) that booted up right away into the USB of my computer, then plugged in the bad one next to it. People who know about computers told me that the new one gave the operating system the software it needed to boot up the old one.

There were some videos on YouTube where other people had similar problems and showed solutions. You could try there to see if someone else has your exact symptoms. Good luck!

Posted on Nov 18, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My wd passport wont open the details and files ....it is there on devices and printers but wont open the files in it..my wd passport is wdbacy5000abk-01


What hapened to the drive before it stopped working, does it fell down? try to listen to drive very carefully, does it spinning ? are there any abnormal noises e.g click... or beeps ?

Feb 25, 2014 | Western Digital My Passport Essential...

1 Answer

My WD element extrenal hard drive won't open. i can see it in my devices, and the blue light stays on. it also makes the sound saying it's connected but I can't see the device in my comput


First thing, try to change the cable, try a different one, then if it does not work, try to connect the hard drive on another computer, and changing cables as well. This will help you to narrow down the problem to find out exactly what the matter is. If the Hard drive spins properly and it does not produce any click-click sound then it is fine. If all the above fail, then you have to slave the hard drive using its internal SATA connection. You have to open up the hard drive and remove the pin that connects the hard drive to the cable. This will enable you to see the SATA connection. Slave the Hard drive on a desktop computer and see if you can gain access to it. If you can, then consider replacing both the cable and the pin that connects the cable to the hard drive. If your hard drive just spins and you can not access it while its a slave to another computer, then the hard drive has a problem.... Try the methods above, i believe your hard drive did not go this bad...

Mar 26, 2012 | Western Digital Elements powered by WD 320...

2 Answers

Plug hard drive from pc to mac now i cant open files on my pc and the icons have a short cut icon on them?


It appears to be a problem with the WD hard disk that has data that the PC cannot read.
I suggest you format the WD hard disk.
The WD hard drive must be formatted on a PC in FAT32 for you to exchange data between the MAC and the PC.
This will allow the MAC to see a PC hard disk and write files to the WD that the PC can open.

Apr 14, 2011 | Western Digital Passport 320GB External...

1 Answer

My hard disk is western digital 500GB sata blue caviar 16MB 7200RPM .... it stopped working toady with no reason, it was working fine yesterday night, when i wake up today i found its not working any more...


> stopped working toady (froggy? today?)

It "died" -- either the electronic circuit-board "under" the "spinning" part of the disk-drive has short-circuited, or the motor that spins the recording surfaces has quit.

You've tried it on another computer -- so you've done all that you can.

Any 500GB disk-drive is likely to still be under the W.D. warranty.
Open the enclosure, and get the model-number and serial-number from the label on the disk-drive.
Then, access the W.D. web-site, and click "check warranty status", and enter that information.
If the warranty is valid, W.D. will replace the device, at minimal cost to you.

If the warranty has expired, W.D. has a "Customer Loyalty" program -- purchase a new W.D. device from the W.D. web-site, and you qualify for a good discount on your purchase.

Or, remove the disk-drive from the enclosure, buy a replacement, compatible, disk-drive, and "transplant" it into the enclosure, to create a working external storage device.

Nov 02, 2010 | Western Digital 500GB My Book World...

1 Answer

I cant seem to use my 320 gb mobile hard drive. when i connect it to the usb, my laptop reads it but i cant save files into it..help me please.


try to connect your device into your pc and then, try to save files again, if this doesnt work, try to reformat your hard drive, im sorry to say that all your previous files will be deleted upon the format. after this, make partitions to hard drive. then save some of your files into it. if that doesn't work either, try a disk scan to check if your hard drive has bad sectors.

Nov 01, 2010 | Western Digital Elements powered by WD 320...

1 Answer

All my files say they are shortcuts that cant be opened and cant be found, the location given is toiofix.exe (E:) and the wd passport itself is on drive (F:) .. The WD passport itself , i am told by the...


This blog article is exactly what you need to read in order to fix it. As your external wd drive probably infected with virus. Note: to start with, do not format the drive immediately. Regards

Oct 14, 2010 | Western Digital Passport WDXML800UE...

1 Answer

My WD External Hard Drive Went From F To g aND i cANT aCCESS mY mUSIC i hAD bACKED uP, tHERE aRE sTILL fOLDERS oF tHE aRTISTS bUT nO fILES iNSIDE


Open "My Computer".
If you have some other USB device (camera?) connected as the 'F:' drive, then the WD drive, when connected, will become the next-available letter, namely 'G:'.

Run a 'Check-Disk' against the WD drive, to check the integrity of the file-system.

Apr 03, 2010 | Western Digital My Book Essential Edition...

2 Answers

WD My Passport 160 GB Hard Drive


It sounds like you need to update the driver s for your your devices,
Did you format the drive/s before loading info on to the drive???me,

XP works well and Vista should tooo.....so I beleive your devices may need updating thanks

Let me know how it goes that before you rate Me thanks
I have just finished installing a WD250GB

Cheers Misterdj

Nov 04, 2008 | Western Digital Passport WDXML800UE...

5 Answers

I cannot access western digital 1000 gb


Here is a tedious solution that works. Use MioNet and move all the files you want to keep to another drive or another computer, then delete everything from the MyBookWorld. Remove MioNet from all computers. Next access the drive's built in Shared Storage Manager with a web browser. Check the pdf manual on the install disk to find out how. Create a new shared folder and then move everything you want on the drive into the new folder WITHOUT using MioNet. Map the shared folder as a network drive for easy access. Never, ever, EVER use MioNet again and all should be good. The drive works, the MioNet software does not.

Feb 19, 2008 | Western Digital 500GB My Book World...

Not finding what you are looking for?
Western Digital (WD3200JS) 320 GB Hard Drive Logo

152 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Are you a Western Digital Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...