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There is a double line appearing on photocopies and some faxes. The ink cartridge has been changed but still having the problem.

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Try cleaning the rode

Posted on Nov 18, 2008

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How to change printer ink


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1 Answer

How do I check the ink level from my computer


  • Check the back of your computer to make sure that the printer is appropriately connected to the computer and is plugged in. If the printer is not plugged into the computer, find the printer jack on the back of the computer and plug it in before you move on to the next step.

  • Click on the "Start" menu button which is located on bottom left hand corner of your screen. Click on the "Settings" bar and notice that a list of functions pop up to the left of the settings button. Click on the control panel icon.

  • Look for the printer/fax icon in the control panel window. Double click on the printer icon.

  • Find the icon for your printer in the opened window and right click on the icon. Now click on the "Preferences" option.

  • Look for the menu box pop up with tabs near the top of the box. Click on the "Services" tab.

  • Click on "Service this device." You will find the button on the Services menu that you just activated.

  • Click on the estimated ink level tab and a graphic will appear indicating how much ink is left in the cartridge.


  • Oct 30, 2010 | Computers & Internet

    1 Answer

    Unable to put printer "on"


    First pull the cartridge out and check the comm strip on the cartridge and the printer, Ink could have split on the comm ports ,, try to clean the ink off with alcohol on a cotton swab, then let dry and replace cartridge, then turn on print and try to print it out.

    Apr 20, 2009 | Computers & Internet

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    How do I check levels of ink on my HP Photosmart c6300 all in one. Thank You CJ


    There are two ways to do this:
    Method 1 Check the back of your computer to make sure that the printer is appropriately connected to the computer and is plugged in. If the printer is not plugged into the computer, find the printer jack on the back of the computer and plug it in before you move on to the next step.Click on the "Start" menu button which is located on bottom left hand corner of your screen. Click on the "Settings" bar and notice that a list of functions pop up to the left of the settings button. Click on the control panel icon.Look for the printer/fax icon in the control panel window. Double click on the printer icon.Find the icon for your printer in the opened window and right click on the icon. Now click on the "Preferences" option.Look for the menu box pop up with tabs near the top of the box. Click on the "Services" tab.Click on "Service this device." You will find the button on the Services menu that you just activated.Click on the estimated ink level tab and a graphic will appear indicating how much ink is left in the cartridge.OR Method 2 Click Start and select HP Solution Center . Select the Settings menu, then the Print Settings submenu, and finally the Printer Toolbox .
    The Printer Toolbox opens. Click the Estimated Ink Level tab. A cartridge may be running out of ink even if the graphic shows ink remaining (see the note at the start of this section). Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Replace print cartridges that are out of ink or low on ink. Figure 1: Estimated ink levelsc00677193.gif

    Dec 24, 2008 | Computers & Internet

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    We have a hp officejet d155xi & our color ink & black & while cartridges do not last long. It was suggest to me that the print heads may be on their way out and it may fix the problem. Is...


    You may try and change the setting in the printer and fax option in the control panel.

    change printing preferences to Fast Draft this will help you to save ink catridges.

    please do let us know about how you find the solution and do rate it.

    Dec 06, 2008 | Computers & Internet

    1 Answer

    Have new lexmark 4800....wireless printer etc How do I receive fax w/o a phone line attached to equipment??


    you cannot, you have to still have a landline connected to the fax, as the broadband is a different thing altogether, just get a double splitter adaptor from your wall socket and then connect the landline in one and your broadband filter in another, or just unplug the broadband and plug in normal phone line when you need to fax

    Sep 01, 2008 | Computers & Internet

    1 Answer

    Ink catridge problem shown on screen. It says"the following ink cartridge appear to be missing or damaged.Refer to printer documentation" My printer is a HP photosmart 3310


    After finding an old ink cartridge and inserting it back in the printer,I found that the printer worked o.k so I found the new cartridge to be faulty and have now replaced it.

    Jul 14, 2008 | Computers & Internet

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    My printer will not print.


    Is there a cable physically connecting the printer to the computer? If so, do you see the printer in Printers and Faxes?

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