Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
Hello, dear helper:
I have a WD. my book Essential edition 500 GB hard drive, it works fine for about half an year, but yesterday, my hard drive suddenly stop working, i tried to unplug and replug it into my computer again and again, it seems never show up in my computer and it make my computer become very slow.
Later, I did something to make the hard drive finally show up, but everytime when i click the drive, it tells me to format the hard drive, and when i try to view the properties of the hard drive, it show nothing.......Look like it is vey strange problem, it never happened before, and i can't use my hard drive anymore, i have a lot of files inside it, what should i do ??? Please help.
OK! It sounds like your drive has got some
Run the Windows Error-checking tool to see whether it is still healthy:
Right Click you drive in My Computer > Properties > Tools > Check Now > Mark "Automatically fix file system errors" and "Scan for and attempt recovery of bad sectors".
If these cannot check the drive problem, you'd better try to restore your data inside this drive by using a data recovery programs and take chances with re-formatting.
As with data recovery software, there are plenty of data recovery programs available out there. What you should do is to select the most proper one for your drive.
I would like to recommend you to try this drive data recovery freeware here:
If you don't want to lose your data again, you'd better not to user this drive and learn to back up everything important from now on.
Posted on Jul 25, 2013
OK! What has happened is the FAT "File Allocation Table" on the hard drive is missing or has been damaged.
First you need to try to recover your data.. There are a few free programs to try.
DO NOT PROCEED UNTIL ALL OF YOUR DATA IS RECOVERED...
Going any further will PERMANENTLY ERASE all off your data.
Once you get your data OFF of the hard drive. Get a LOW LEVEL FORMAT utility that is meant for your specific hard drive, You have a WD hard drive so get "Data Lifeguard Diagnostic for Windows" software
Choose which drive you have and Download here
Run the diagnostics in the program on the Hard Drive. Do everything it says to do.
This REPLACES the FAT and then your drive is usable again...
I WOULD NOT USE THE DRIVE AGAIN UNLESS YOU LOW-LEVEL FORMAT IT FIRST...
Posted on Nov 22, 2008
Have you try to connect it to a different computer?
if yes and getting the same problem you need to call your WD for the warranty and replace it. if your up to your files inside your storage i guess they will endorse you to their third party company that will recover your data storage and it will cost a lot.
Posted on Nov 18, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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