Question about GE Profile Spectra JGBP90 Gas Kitchen Range

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GE Spectra XL 44 Self Cleaning

One of the stove top burners will not work, the igniter sparks and I smell gas but it will not light. I have not tried anything to resolve this issue. Thanks, Ray Ray

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  • Anonymous Mar 12, 2014

    I had milk boil over on my black stove top and wont come clean. what do i use to clean it. i have tried laying a soaked cloth on for hours.

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Ray, sometimes the burners get gunked up. Remove the cap and burner and see if the small orifice that is located by the spark electrode is clogged. Clean it out with a paper clip. Make sure the burner cap has good contact with the burner. Catriver..post back.

Posted on Dec 08, 2006

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For the GE XL44 model, where would i find the pilot light? the stove is not working


There is not pilot light on the stove top since the burner is activated by a spark generate by high voltage to a small ceramic disk with a wire protruding from it by the burner.
You have the have AC Power to the stove and you should hear a clicking when you slightly turn on the burner. Once the burner is on fire then turn the burner control to the desired temperature. If the burner will not light after 4 seconds of clicking sounds turn the burner control off and make sure the round gas diffuser on top of the burner is correctly seated on the burner. It should lock in place and is removable for daily cleaning of the stove. Now try the burner control again in the light position for no more than four seconds to see if it lights.
Do you smell gas? Do you hear clicking when slightly turning the burner knob? If yes to both the stove is working and the top of the burner is not seated correctly. If no on either or both you may have a stove, electrical or gas problem.

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If your top burners are not lighting or will not work, it is possible that the burners have become dirty or wet. Please follow the troubleshooting directions below before calling service:
  1. Turn you burner to the Lite position:

    If you hear clicking or sparking, go to Step 2.

    If you do not, check your circuit breakers. If the circuit breaker is ok, we recommend that you schedule service by calling 1-800-432-2737 or schedule service online.

  2. Clean the burner and electrode:

    First remove the burner grate, cap, and head. Use a needle or paper clip to poke through the holes on the burner head. Re-assemble and try the burner.

    Remove the burner grate, cap, and head. Even if it looks clean, wipe the tip of the electrode with a clean, dry paper towel and PRESS IT DOWN. Re-assemble and try the burner, again.

    Check to see if the burner works, If not, then go to Step 3.

  3. Re-assemble - Make sure that each burner top matches its burner bottom. The burner top will lay flat if put on correctly.

    Check to see if the burner works, If not, then go to Step 4.

  4. The spark igniter is operating properly, but the burner is still not lighting. At this point, we would recommend that you schedule service by calling 1-800-432-2737 or schedule service online.

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If your top burners are not lighting or will not work, it is possible that the burners have become dirty or wet. Please follow the troubleshooting directions below before calling service:
  1. Turn you burner to the Lite position:

    If you hear clicking or sparking, go to Step 2.

    If you do not, check your circuit breakers. If the circuit breaker is ok, we recommend that you schedule service by calling 1-800-432-2737 or schedule service online.

  2. Clean the burner and electrode:

    First remove the burner grate, cap, and head. Use a needle or paper clip to poke through the holes on the burner head. Re-assemble and try the burner.

    Remove the burner grate, cap, and head. Even if it looks clean, wipe the tip of the electrode with a clean, dry paper towel and PRESS IT DOWN. Re-assemble and try the burner, again.

    Check to see if the burner works, If not, then go to Step 3.

  3. Re-assemble - Make sure that each burner top matches its burner bottom. The burner top will lay flat if put on correctly.

    Check to see if the burner works, If not, then go to Step 4.

  4. The spark igniter is operating properly, but the burner is still not lighting. At this point, we would recommend that you schedule service by calling 1-800-432-2737 or schedule service online.

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