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Computer does not recognize new burner

GH22LP20 burner.....I installed this burner and it will not burn...It will run and install software or show pictures...but not burn...even after I spent $250. on a repairman....still does not burn...I use Roxio 8...LG support told me Roxio fights with nero...at their suggestion I removed their Nero software...did not help...I purchased this computer a couple of months ago...me myself have added memory...no problem...a floppy drive...no problem....not this burner
LaMae

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Check in the BIOS the rom is shown there or not?

Posted on Nov 18, 2008

  • Legin Varghese
    Legin Varghese Nov 18, 2008

    If the dvd rom is not shown in the BIOS then unplug the dvd rom physically and replug the cables both data and power, again check in the BIOS and let me know in the status ....Thanks..Kevin.

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Try transfering some regular files to a cd , if you can do that then it may need a cleaning manually to the laser lens to be able to burn dvd's , or it is just not capable of doing it anymore.
If you cannot transfer regular files by draging them to the cd drive letter or right clicking and sending it to the cd/dvd burner , then burning them that way( no software just the computer cd drivers putting the files to the disk ) , then the cd/dvd drive is defective and will need to be repaired or replaced.

electech

Posted on Nov 18, 2008

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