Question about Nokia 5310 Cellular Phone

1 Answer

Nokia 5310 won't send or retrieve MMS messages or connect to web

I bought an unbranded nokia 5310 that was unlocked and it worked fine with my AT&T sim as far as calls and texts, but the internet and MMS do not work. When I called support, they basically said they'd never heard of the 5310 and attempted multiple times to adjust settings on their end using my phone's serial number, but to no avail. When I try to set up the configuration settings for mms messages or the web, I just get an error that no settings found contact your provider.

Posted by on

  • 1 more comment 
  • Anonymous Feb 15, 2009

    my phone is *** and won't send or recieve mms messages. HELP ME!

  • Anonymous Apr 07, 2009

    Where do you go on to get them to send you those settings?

  • elaine03 Apr 11, 2009

    i have a problem w/ my nokia 5310 i cant set my MMS.. the messages keep on telling dat d mobile s not supported.. wat shud be d correct.. key to type.. to complete my MMs setting
    wat sgud i type between d blnk???
    pls help me..

    SET <______>



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Nevermind! I found the solution. You just have to go to and choose your phone and you can have them text the MMS and web settings directly to your phone and then you simply save the settings and after I did this, no problems. Works like a charm now! Stupid AT&T customer service.... Grrr.

Posted on Nov 18, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I can't set up the internet on my phone and send mms

You need to specify if this is a branded phone you purchased from a carrier or if this phone is unlocked and unbranded. If you've purchased it from a carrier (t-mobile, 3, rogers, etc) then your carrier should be able to send the settings to your phone OTA (over the air)

If it is an unlocked unbranded phone, you'll need to manually configure the settings for both internet and MMS. These settings are normally located under "network settings" or similar for internet and message settings for MMS.

Each carrier has a specific settings alotted, here are some links to help you find your own carrier's settings:

May 09, 2011 | Cell Phones

1 Answer

Sir i have sghf480i set im unable to send photo msge to my ferinds ?

You should check MMS profile setting. The proper setting should be configured before sending or receiving MMS. To retrieve the MMS automatically, you should set the settings at "Auto download" settings. To check,

    1. Go to Message from the idle screen.

    2. Go to "Settings" and then "Multimedia messages."

    3. Select "Receiving options" and "Home network."

    4. Go to "Foreign network" menu and check the status

    5. If it is set at "Auto download", you can receive MMS automatically.

    6. If it is set at "Manual", you should operate MMS retrieve function manually.

For more details, check out this link

Mar 10, 2011 | Cell Phones

1 Answer

Help with mms on ks360

if you are using an unlocked device on at&t's network you will not be able to ever send/retrieve the mms messages, the reason for this being that at&t does not support the use of internet on an unlocked phone, and in order to send/retrieve the mms messages you must be able to connect to internet.

Jan 13, 2010 | Cell Phones

2 Answers

N5310 configuration setting problem

you delete the old settings in ur connectivity-->internet settings and then request ur operator to send new settings for the internet

Nov 07, 2009 | Nokia 5310 Cellular Phone

1 Answer

Can not send or recieve mms messages. I bought the Nokia 6300 which was locked to vodafone, however, had it unlocked so I could use Optus. Now cant send MMS

You need MMS settings from Optus. If phone is only unlocked, but stil has Vodafone firmware you may have dificulties to use it. Also try enter settings manually.

Oct 13, 2009 | Nokia 6300 Cellular Phone

1 Answer

Iv been sent a message to come to this web address to get a picture message,how do i retrieve it please

regarding with that, your network provider is the one that is sending you that, make sure your mms, and gprs settings is set properly to your network provider.

Sep 30, 2009 | Nokia 2630 Cell Phone (Unlocked) - Black

1 Answer

Can not send or recieve mms on my nokia 5310

contact service provider and update sms message centre and get open the mms function from the provider

Jul 26, 2009 | Nokia 5310 Cellular Phone

1 Answer

Cant receive MMS on unlocked GSM phone with AT&T

call the network and ask them to send you the MMS/GPRS settings...

Jun 15, 2009 | Nokia 5310 Cellular Phone

1 Answer

My Nokia 5310 XpressMusic won't sent texts

i would suggest you contact your network provider and have them resend the sms /mms settings to your mobile ,
this will ensure the settings are correct to send recevie messages and pics.


Nov 19, 2008 | Nokia 5310 Cellular Phone

1 Answer

MMS setting?

it is best to speak to your mobile provider to have them best assist you with that

Dec 24, 2007 | Motorola Mobility PEBL U6 Cellular Phone

Not finding what you are looking for?
Nokia 5310 Cellular Phone Logo

1,673 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nokia Cell Phones Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers


Level 3 Expert

782 Answers

Are you a Nokia Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides