Question about Nokia 5310 Cellular Phone

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Nokia 5310 won't send or retrieve MMS messages or connect to web

I bought an unbranded nokia 5310 that was unlocked and it worked fine with my AT&T sim as far as calls and texts, but the internet and MMS do not work. When I called support, they basically said they'd never heard of the 5310 and attempted multiple times to adjust settings on their end using my phone's serial number, but to no avail. When I try to set up the configuration settings for mms messages or the web, I just get an error that no settings found contact your provider.

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  • Anonymous Feb 15, 2009

    my phone is *** and won't send or recieve mms messages. HELP ME!

  • Anonymous Apr 07, 2009

    Where do you go on Nokia.com to get them to send you those settings?

  • elaine03 Apr 11, 2009

    i have a problem w/ my nokia 5310 i cant set my MMS.. the messages keep on telling dat d mobile s not supported.. wat shud be d correct.. key to type.. to complete my MMs setting
    wat sgud i type between d blnk???
    pls help me..
    tnx

    SET <______>

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Nevermind! I found the solution. You just have to go to nokia.com and choose your phone and you can have them text the MMS and web settings directly to your phone and then you simply save the settings and after I did this, no problems. Works like a charm now! Stupid AT&T customer service.... Grrr.

Posted on Nov 18, 2008

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You need to specify if this is a branded phone you purchased from a carrier or if this phone is unlocked and unbranded. If you've purchased it from a carrier (t-mobile, 3, rogers, etc) then your carrier should be able to send the settings to your phone OTA (over the air)

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