It sond like sound configuration save all info an contacts and hard reset push and hold the 2 soft key the ones have a -- simbol and with the stilus push the reset boton for 3 second who is beside the usb conector and falow the instructions good lock
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go to xda-developers.com. then go to forums, then find the picture of the tilt (8925) and then read the wiki. It goes into detail on how to unlock the phone for free. It takes a while but it can be done for free (unless you would like to donate to the developers). Just be sure to read the wiki and also perform searches with the built in search. They don't like newbies asking the same questions over and over.
only way to reset your phone is to reset it completely which will wipe everything off your phone.
Hold the 2 softkeys (under screen left & right) and at the same time push the reset button with your stylus. Continue to hold the soft keys until a message comes up asking if you want to do a reset
Be sure to have the card properly inserted into the phone. Next go into the start menu on your phone. After that go into tools in tools you will see a program named File Explorer. From the file explorer you can see all the files on your phone. From there you should see Storage Card. Open the storage card file and there it is.