Detects as usb but not the drive, 4 clicks tries to spin
Ok on 500gb hdd I run it off a usb enclosure. It does not recongnize in Disk management, when I go to Device manager it detects it as USB device only not as a drive. Though if I hook another good working drive up it detects it just fine. Some one mentioned uploading drivers from WD site. Is this something that can help the issue. It doesn't spin but more tries to spin, basically clicks 4 then stops. Its my 2nd WD harddrive and 2nd to crash, needless to say I wont' be buying This brand again although in past its all I bought because I thought it was reliable company.
I have a 320GB that i bought on a trip to the states, I returned home to South Africa, all's good with the HDD, has all my music and movies and some photo's.
And like that "poof" it's not working, I get the blue light, the Sony Viao starts detecting the drive, the kicks up a message that the drive has become disconnected?? I didn't touch it, still a blue light, then there is this funny clicking sound that starts ad does not stop, if i disconnect the USB it stay's on??
I don't know what's happend to the HDD behind my back but I think it might have been bumped off a table and just neatly put back.
As the say we live and learn, and what have we learned here?? "WD HDD **** ***"
Re: detects as usb but not the drive, 4 clicks tries to...
"I don't know what's happend to the HDD behind my back but I think it might have been bumped off a table and just neatly put back" well.... i don't think so. i think that you use external HD's as if it where internal. by wich i mean keep em on long, like a normal HD. problem with external is because this technology isn't here long they get overheated very fast, even with a fan. without a fan they can get up to 90 degrees celcius FAST, and damage but also impose a safety risk. IF you MUST have an external HD (serious, get an internal extra) the: get a good brand, with a fan, and only use it temporarely, about up to 30 min and 60 min max as an exeption if you must use it. so instead of watching a 3hr movie form it, copy it to intern HD, watch, then delete it from iternal. if you dont; like to use it that way... it's the only way OR get an internal one. they are only good for back up's, not for any kinda "active/intens" use. so...sry but for now they are just **** and i STRONGLY advise you not to buy one from a "good brand" but to buy none at all. buy an internal extra HD, set as slave, done. i really don't undrstand all these ppl buying external HD's but i guess they sound convenient, but that aside. being burned alive at night cause your ext HD caught fire isn't worth it, plus they WILL live short -1yr- unless used solely as back up medium.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
First unplug USB, You can try restarting your pc, power on the external hard drive, then
plug it into the PC, windows should see it, if not try below.
If you computer or laptop has USB 2.0 or 3.0 ports you do not need a driver, it in windows.
Try this- Right click on my computer
Then find DISK MANAGEMENT
You should see your ext hard drive under the list.
Right click on it, and choose CHANGE DRIVE LETTER
Choose anything, but I recommand something higher than F.
With the drive plugged in on powered on place your hand on it should be able to feel it vibrating (if no its not getting power or dead)
If power and vibrating put your ear to the drive (repeating and squealing are bad, crunching sound is generally ok)
With the drive plugged in and it sounds ok and it's vibrating[platters are spinning] right click on "Computer"/"My Computer" select manage > Disk Management, locate your drive if it is listed try to initialize it
Right Click drive, properties, hardware tab, select drive, properties, volume tab and click populate
If it wont populate or doesn't show at all in storage manager at all either the drive itself is bad or the control in the external enclosure is bad. You can attempt to remove the drive from the enclosure and plug it in directly into the computer but this tends to void it's warranty. If the drive works however you can simply buy a new enclosure for about $12
Hi, it might be a file system error. You could try removing the hdd from the usb enclosure and connect it directly to your pc via SATA. (power off both of them before doing so) If it really is the file system then scan disk should repair it automatically when turning on the pc. Then if the pc recognizes it you can put it back in the usb enclosure. Good luck!
Try to hear if the hard drive is spinning. If yes then open Disk Management.
1. Open the Control Panel
2. Open Administatice Tools
3. Open Computer Management
4. Choice Disk Management.
Check if you can see the hard drive there if not is probably dead.
An external storage-device has four major components:
* the USB cable
* the power-adapter
* the disk-drive inside the enclosure
* the USB-to-disk-drive adapter inside the enclosure.
One of these components has failed.
Try a different USB cable.
Try connecting to a different USB port on your computer.
Try connecting to a USB port on a different computer.
Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.
Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.
Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.
Sounds like either the HDD or the USB controller card is almost dead.
Sorry for the news, if it is the USB controller you should be able to have the drive transferred into a new enclosure and continue using it. However if it's the circuitry on the Hard drive itself you may be in need of more serious assistance.
You can take the drive to most computer stores and have someone tranfer it into a new enclosure if you need the data and don't mind the risk of voiding your warranty. If that doesn't work, let me know and I can point you in the direction of a service company that can attempt to extract you files from the damaged drive.
Windows likes to mess with drive letters. Sometimes if you've plugged in another u.s.b. device, Windows will mis-assign the drive letter. Try this:
Log on as Administrator or as a member of the
Click Start, click Control
Panel, and then click Performance and Maintenance.
Note If you do not see Performance and Maintenance,
go to step 3. Performance and Maintenance appears in
Control Panel only if you use Category view. If you use
Classic view, Performance and Maintenance does not
Click Administrative Tools, double-click
Computer Management, and then click Disk
Management in the left pane.
Right-click the drive, the partition, the logical drive, or
the volume that you want to assign a drive letter to, and then click
Change Drive Letter and Paths.
Click Assign the following drive letter
if it is not already selected, and then either accept the default drive letter or
click the drive letter that you want to use.
I'm pretty sure this will fix the problem. If not try us again at Fixya.com
You're not missing any step at all, because with SATA hard drive if its really working your computer should automatically detect it and since this hard drive suddenly stop working there's a possibility that its already fried but if you want you can try this hard drive again to a different computer and if still not detected by second computer its already dead.........
When you have the drive connected,go to your control panel,open up Administrative tools,Computer Management,Disk Management.See if drive is there.If it is, right click in drive space ,assign a drive letter.
If not,scan for new hardware.
You could also look at your usb port handler in your device manager.Update your usb controller,usb handler