Detects as usb but not the drive, 4 clicks tries to spin
Ok on 500gb hdd I run it off a usb enclosure. It does not recongnize in Disk management, when I go to Device manager it detects it as USB device only not as a drive. Though if I hook another good working drive up it detects it just fine. Some one mentioned uploading drivers from WD site. Is this something that can help the issue. It doesn't spin but more tries to spin, basically clicks 4 then stops. Its my 2nd WD harddrive and 2nd to crash, needless to say I wont' be buying This brand again although in past its all I bought because I thought it was reliable company.
I have a 320GB that i bought on a trip to the states, I returned home to South Africa, all's good with the HDD, has all my music and movies and some photo's.
And like that "poof" it's not working, I get the blue light, the Sony Viao starts detecting the drive, the kicks up a message that the drive has become disconnected?? I didn't touch it, still a blue light, then there is this funny clicking sound that starts ad does not stop, if i disconnect the USB it stay's on??
I don't know what's happend to the HDD behind my back but I think it might have been bumped off a table and just neatly put back.
As the say we live and learn, and what have we learned here?? "WD HDD **** ***"
Re: detects as usb but not the drive, 4 clicks tries to...
"I don't know what's happend to the HDD behind my back but I think it might have been bumped off a table and just neatly put back" well.... i don't think so. i think that you use external HD's as if it where internal. by wich i mean keep em on long, like a normal HD. problem with external is because this technology isn't here long they get overheated very fast, even with a fan. without a fan they can get up to 90 degrees celcius FAST, and damage but also impose a safety risk. IF you MUST have an external HD (serious, get an internal extra) the: get a good brand, with a fan, and only use it temporarely, about up to 30 min and 60 min max as an exeption if you must use it. so instead of watching a 3hr movie form it, copy it to intern HD, watch, then delete it from iternal. if you dont; like to use it that way... it's the only way OR get an internal one. they are only good for back up's, not for any kinda "active/intens" use. so...sry but for now they are just **** and i STRONGLY advise you not to buy one from a "good brand" but to buy none at all. buy an internal extra HD, set as slave, done. i really don't undrstand all these ppl buying external HD's but i guess they sound convenient, but that aside. being burned alive at night cause your ext HD caught fire isn't worth it, plus they WILL live short -1yr- unless used solely as back up medium.
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Hi, it might be a file system error. You could try removing the hdd from the usb enclosure and connect it directly to your pc via SATA. (power off both of them before doing so) If it really is the file system then scan disk should repair it automatically when turning on the pc. Then if the pc recognizes it you can put it back in the usb enclosure. Good luck!
An external storage-device has four major components:
* the USB cable
* the power-adapter
* the disk-drive inside the enclosure
* the USB-to-disk-drive adapter inside the enclosure.
One of these components has failed.
Try a different USB cable.
Try connecting to a different USB port on your computer.
Try connecting to a USB port on a different computer.
Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.
Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.
Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.
Check Following Instructions:
1. Check your USB cable properly connected to the computer.
2. Go to My computer - right click on property - Hardware - Devices Manager - in below - USB Mass storage device - right click on this - and Uninstall - then again right click - click on Scan - it should be reload your USB drivers
your External Hard Drive will be detected
First is the light on the nexstar coming on when you plug it in, if so what colour? If not try using both USB connectors on the PC end to plug in, it's possible you're not getting enough power if the light is not on as many 2.5" hdd enclosures require 2 USB connections one for power and data and the other for additional power.
Next, if the light is on but no drive in my computer, right-click on my computer, then left-click manage, select disk management from the MCC window that pops up. If your Nexstar HDD shows up here, identify it on the bottom part of the window and report back what is said there.
If it is not there and the light is on, try a different USB port. If the light is not on or you tried the other ports and still no luck the enclosure itself may have failed.
Try moving the HDD into a new enclosure and try again. If this works, Great, if not then the HDD may be damaged and may need a pro to get your files back. If that is the case report back here with your progress and region and I will recommend an appropriate pro.
Sounds like either the HDD or the USB controller card is almost dead.
Sorry for the news, if it is the USB controller you should be able to have the drive transferred into a new enclosure and continue using it. However if it's the circuitry on the Hard drive itself you may be in need of more serious assistance.
You can take the drive to most computer stores and have someone tranfer it into a new enclosure if you need the data and don't mind the risk of voiding your warranty. If that doesn't work, let me know and I can point you in the direction of a service company that can attempt to extract you files from the damaged drive.
Windows likes to mess with drive letters. Sometimes if you've plugged in another u.s.b. device, Windows will mis-assign the drive letter. Try this:
Log on as Administrator or as a member of the
Click Start, click Control
Panel, and then click Performance and Maintenance.
Note If you do not see Performance and Maintenance,
go to step 3. Performance and Maintenance appears in
Control Panel only if you use Category view. If you use
Classic view, Performance and Maintenance does not
Click Administrative Tools, double-click
Computer Management, and then click Disk
Management in the left pane.
Right-click the drive, the partition, the logical drive, or
the volume that you want to assign a drive letter to, and then click
Change Drive Letter and Paths.
Click Assign the following drive letter
if it is not already selected, and then either accept the default drive letter or
click the drive letter that you want to use.
I'm pretty sure this will fix the problem. If not try us again at Fixya.com
You're not missing any step at all, because with SATA hard drive if its really working your computer should automatically detect it and since this hard drive suddenly stop working there's a possibility that its already fried but if you want you can try this hard drive again to a different computer and if still not detected by second computer its already dead.........
if you can get another hard drive and place it in the enclosure plug usb cable in then turn on the enclosure and see if this works if doesnt place it on another unit or pc and see if it accepts if it does then the usb drivers need to be re-installed goto my computer device manager and find usb it looks like a trident hilight this and click uninstall from menu list in properties then on the top of manager there will be a computer with a spyglass click on this and windows will find new devices let it continue then reboot then re-try enclosure if all goes well it will come up found new device.
retry other hdd you first placed in enclosure if it dosen't feel hdd is turning the platters then get rid of hdd.
hope this goes well