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There can be 2 reasons for this ... the first is that the machine is causing condensation and is dripping on to the floor. Automatic defrosting fridge freezers do this but usually the quantity of water evaporates before any is on the floor.
If the Fridge / Freezer has an automatic Ice maker, or has a cold water supply, then I would suggest that there is a water leak to the system. In this case, find the water supply feed and turn it off to eliminate this as the source.
If this stops the leak, then either the supply is leaking or the problem is inside the fridge / freezer and you will need either a plumber or a repair man to fix the problem.
This could be a leaking water valve. First thing I would suggest is to turn the water supply off under the sink or behind fridge wherever its located and see if the leaking stops.If so then you'll need to replace the water valve on fridge. If this doesn't work look up inside the ice chute on front of door and make sure the flapper is closing all the way when you get ice. Warm air coming up into freezer because the flapper is not sealing tight can cause water to run down front of fridge.If this is the case there is usually frost buildup on the ice chute on the inside of door.
I would check the main water supply coming into the fridge first. If there is water there then make your way into the fridge. Try to confirm the supply in the fridge by looking at the line into the fridge. If there is water there then you need to check the door switches to see if they are supplying power to the water solonoid. But if the fridge is not making ice also I would look at the main control to be the problem. But if the freezer is running too cold then the frost level in the insulation could reach the water lines and freeze them. But if the freezer is running too cold then I would again look at the main control as being faulty.
No real way to test the control, unfortunately you just get to replace it.
Hope this helps
Screw a packing nut into the cold water pipe. Turn the packing nut until it punctures and taps into the pipe. Attach ¼-inch copper tubing to the outlet valve on the packing nut using a compression nut. Make certain the valve is closed before you secure the packing nut.
Attach the copper tubing to the intake connection using a compression nut. to back of fridge,
Turn on the cold water supply.
Turn on the outlet valve on the packing nut.
the kit should have directions with it. good-day !
Home Depot sells a kit for about $18-20 that has everything you need but a cold water pipe; you'll have to find that yourself. Connect the supplied tubing to the water fitting at the rear of the fridge, route the tubing (you may have to get creative here- I drilled a hole in the floor behind the fridge) to the cold water pipe. Install the valve onto the pipe with the clamp provided, connect the tubing, then tighten the valve stem ALL THE WAY til it bottoms. (It cuts its own hole this way) Open it back up, and you're good to go- you'll have to run the water or icemaker a few minutes to purge the air from the tubing, check for leaks and you're done.
If the water is coming out from under the fridge and you have a water
dispenser or automatic ice maker, then I would suggest that you pull the fridge out
from the wall and check the water tubing going to the back of the
fridge. The tubing is connected with a compression fitting (a special
nut that compresses the tubing to the fridge. There may also be a few
more pieces of tubing on/in the back of the fridge with these fittings.
Place you fingers on each fitting to see if it is loose or wet. If you
find a wet or loose fitting, take some pliers and tighten it (snug it
up, but not too tight because you can damage the fitting. Dry up the
water. Watch the fridge for a while to make sure the leak is stopped.
If you can't get it stopped, or if it gets worse, you can cut off the
water (there should be a valve under a cabinet next to the fridge, or
under your sink). You can get a replacement fitting at Lowe's
and they can tell you how to install it if necessary. If you have water
pooling under your fridge and it goes up to the wall, then you should
check on the other side of the wall for water also. This happened to
our fridge, but we did not see the water in front of the fridge because
it ran to the back of the fridge and under the wall into our carpet on
the other side. Wet carpet is how we discovered the problem.
Check the ice maker to see if there are ice cubes in the ice maker. If so, there is a problem with the ice maker heater and / or motor. You may be able to rebuild the ice maker by replacing defective parts, but it might be easier to replace it as a whole unit instead. If there is no ice present, it is likely a problem with the ice maker water lines / solenoid.
There are usually two solenoid valves and tubing systems for these types of fridges. One actuates on demand for water whenever requested, and the other operates automatically to make ice cubes until the ice cube reservoir is full.
Carefully push/pull the fridge away from the wall.
Unplug the fridge from the outlet.
Shut off the water supply to the fridge.
Remove access cover (usually the on the bottom) from the back of the fridge. Follow the tube that comes from the top of the fridge (for the ice maker) down to the bottom of the fridge.
Inspect visually for sources of the leak on tubing and related parts. Carefully check by hand for leaks in areas not readily visible - including the back sides of all the tubing, too. There may be sharp edges that can cut if not paying attention. If a leak is found where the tubing connects to other parts, you may be able to simply remove the tube and cut it back an inch or so if there is enough slack.
It may require that some special fittings and parts be obtained to reconnect and some compression type parts are designed for single use. If this is the case, gather the parts and bring them to a local hardware store for assistance obtaining replacements.
If a solenoid valve is found to be the culprit, due to a crack, etc. a trip to an appliance parts store will be required - unless able to purchase online. Part prices can vary widely , depending on the source.
Once replacement parts have been secured, reconnect after disconnecting power & water supply lines. When satisfied with the installation, reconnect power and water lines and test.
Carefully slide the fridge back into position - taking care to not crush the power or water lines.
Cold water supply at Fridge location. Run 1/4" tubing and connectors to match the supply valve and solenoid valve on the Fridge. Should be just one tubing connection.
If you do not have a supply at your Fridge, you can shut off your main supply and tap into the cold water line and run you a supply over to the fridge. use 1/2" PVC pipe and fittings to route over to the fridge. Get a Threaded adapter to connect a shutoff Valve. This way you have a way to keep the main supply on and hook up the Tubing from the fridge to the supply.