Question about HP Pavilion ze2000 Notebook

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Video Display Problem

Hi Volto,

The vertical left 1/5th of my HP ze2000 laptop screen suddenly grayed. I can see the underlying windows and text just fine. It looks like a translucent 2" vertical strip of gray was overlayed on top of the picture. The rest of the screen looks as normal as ever. I hooked up an external display and it works just fine. I took a screen shot and the grey area does not show. Could this be a software problem? I was saving/loading a file in Audacity when the problem occurred. I was also typing on the keyboard and wonder if I could have accidentally pressed some keys that caused this. I made a complete virus and spyware check and nothing was found. I disconnected the video display cable and reconnnected it, but nothing changed.

Could the inverter cause a partial screen problem or would it affect the whole screen? If I need to replace a part I plan to do so myself so I would like to figure out whether I need an inverter or the whole screen.

Also where would I get instructions to replace the inverter? The HP repair manual only lists how to replace the display?

Thanks,
Nathen

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  • 474 Answers

Thats because its all onboard and you have to replace the mother board. Its probably the screen, not the video card seeing as how external displays work fine.

Most likely over heating or damage to the screens data ribbon that connects to the board is causing the issue.

Or someon put something to heavy on the lid.

remove the keyboard and underneaith should be the push in ribbon connector that attaches the monitor to the system board.

try removeing and re-connecting it.

Make sure the laptop is off of course.

While your in there, use some compressed air to clear out any dust around the CPU and Fans and anywhere else.

Most likely its a gonner, try finding a new or used one on ebay ans ordering from the manufacturer is usually very expensive.

Good luck

Posted on Dec 01, 2008

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