Question about Dacor Epicure ERD36 Dual Fuel (Electric and Gas) Kitchen Range

1 Answer

Oven door won't open

I've had a Dacor ERD36 for over 4 years. A couple of days ago I used the oven with no problem, but today the oven door won't open. I did not use the self cleaning feature on the oven. I tried pressing the Cancel/Secure button, and even shutting off the power to the oven, but nothing seems to work. Please let me know what else I can try! Thanks

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  • Anonymous Nov 15, 2007

    I have either the Millennia MCS 127 or MCS 130 wall oven control Panel.

    I've tried pushing cancel.

    I've tried pushing the door in while I push cancel/secure.

    I've tried waiting 30 seconds after pushing cancel/secure.

    I've tried turning off the power source.

    I've tried looking for a reset switch, but can't find it in the small space behind the upper panel. Is it a red button?

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Hi... Having problems with my Dacor ERD36 as well, I came across this posting that might help with your particular situation of not being able to open the oven door.

Here is the link to the forum:
http://www.applianceguru.com/forum1/2189.html

In case you can't get to the forum link, here is the response:

Have a 2nd person at the circuit breaker turn off power. You press and hold the cooktime keypad. The other person turns the breaker back on. The display will show the 4-character ID code of the ERC (e.g., 1180). You have 30 seconds between each test.

Press and hold these keys on sequence:

convection bake
standard bake
pure convection
broil
timer 2 (momentary push only)
stop time
clock


Finally, we arrive at the test we want:
Open the door, push and hold cook time for 10 seconds. Self clean latch motor will activate. Door latch will complete a cycle. The test will end the ERC will display the time of day.

Complete this test within 30 seconds or you'll get an F0 code (stuck keypad).


I hope this helps.
patti

Posted on Jan 11, 2008

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Please apply the solution this way!

To close an oven door when it's in the locked position and the door is open, press and hold the oven door light switch while following these simple steps:
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Oven not working


15
problem
8. door will not open.
9. oven will not heat after Self cleaning.
possible Cause
oven is in Self-clean mode.
time of day is not set due to power failure.
oven settings are not correct.
remedy
if oven is hot, door latch will release
automatically when oven temperature
falls below 390˚F at end of cycle.
if Self-clean was just selected
and the oven is still cool, press
“caNceL•SecuRe” to turn off Selfclean.
the door will open in about 30
seconds.
Press “cLock” touch pad, then press
“tiMe•teMP” pad to set correct time of
day.
follow mode selection and clock settings
as specified in the oveN oPeRatioN
section.
oven will turn on automatically
at preset time. if desired, press
“caNceL•SecuRe” touch pad to cancel
out of delay timed mode.
Troubleshooting Guide (Continued)
Important:
If a Failure Code is displayed, the oven will beep continuously until the user presses the “CanCel•seCure” button. the oven will not heat
after a failure. Call a qualified appliance technician to repair the oven.
Oven Failure Codes
Clock Display Cause
f0. touch pad is stuck in depressed position.
f1. Relay circuit failure.
f . oven temperature exceeded the clean runaway temperature (Self-clean mode
only) or the cooking runaway temperature (cooking modes only).
f3. Short circuit in the oven temperature sensor.
f4. open circuit in the oven temperature sensor.
f6. failure in the eePRoM check comparison. (only time of day and timer will
operate.)
f7 failure of the Self-clean automatic door latch circuit.
f8. failure of the door latch motor. occurs when the motor runs for two minutes
without the door locking in Self-clean mode.
befOre yOU Call fOr servICe
No maintenance, other than the Care anD CleanInG
InstruCtIons identified in this use & Care manual, should
be attempted by the owner/operator. all other maintenance and
service must be performed by a qualified appliance technician.
first, review the recommended checks listed in the preceding
troubleshooting Guide. then, be certain that the appliance has
been installed properly and is being operated correctly. familiarize
yourself with the warranty terms and conditions listed in the
proDuCt WarrantY section.
if the above checks have been completed and the problem has
not yet been remedied, call your local authorized dacoR®
service representative. your dealer can normally provide the name
and telephone number of the nearest service company.
prOdUCT maInTenanCe
If yOU need servICe...
dacoR® works diligently to ensure your satisfaction when
service is necessary. However, if you are not completely satisfied
with the service provided, contact the company that performed the
service and express why you are not pleased. Normally, they will
be willing and able to resolve the problem.
if the service agency is not able to respond effectively, call or
write the dacoR® customer Service department. the phone
number and address of this department are listed on the inside
front cover of this manual. Please include your telephone number
if you choose to write. we will then do our utmost to assure your
happiness and satisfaction.
Here is a snipet from www.dacor.com
You can view the manual there by enter ing your oven model number.

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