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Not really a code, just first press button on top of your receiver and then the button on the bottom of the mouse. The receiver LED should stay green when they are connected. If this does not happen check that you are using IntelliPoint Mouse Software. See more: https://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/microsoft-wireless-laser-mouse-5000-v10-model-1058/692bf1f8-ce34-4937-8c8f-a78cff379787?rtAction=1483615029455
Microsoft wireless mice typically put an icon in the system notification tray (right side of the taskbar, next to the clock) showing the mouse's current status. If you hover over this icon, the battery status should be displayed (it may just say either "OK" or "battery low").
The software might not be compatible. but for you to use the wireless keyboard and mouse you don't need a software just plug the wireless adapter and sync the keyboard and mouse . it will start working
Windows system restore will take your computer back to the settings it had before you first installed the mouse software. It should give you a list a restore points (dates) by date and by application that was installed on your computer over a period of months, possibly years (haven't tested that out yet). So everytime you install an application you have the option of undoing the install even if uninstall doesn't work. The beauty of it is that it doesn't change any of your documents, emails, personal data under your user files. I can only speak for Vista and windows7 OS. Can't rtemeber if XP has this - probably not.
Is this a Microsoft Wireless 5000 Mouse? The battery plate should be on the bottom of the mouse to take off to put in the batteries, similiar to a TV remote contoller. And it can be latched pretty tight.
Included a Youtube video of someone taking the battery out of his mouse.
Well I am sure I have solved our problem. With a little searching on Google I came across this link to microsoft downloads. It's a PDF file and is a user guide that is relevant to a number of different wireless optical mouse's from MS. So here is the link, but I have also left a copy on the "User Manual & Guides" area of this site.
If MS were to make their support pages more user friendly I might have found it. I must have spent an hour going in circles looking for this exact guide.
Oh, the answer to our problem is that the laser does not shut off, it just powers down to a standby mode. Sneak up on it when next you are going to turn your computerand you will see the laser is in dim mode.
Anyway I hope this has answered your question, as it has done for me. Cheers Garry.
If you are using Vista Operating System this is a common problem. !. Go to MY COMPUTER and RIGHT CLICK on it. 2. Then CLICK on PROPERTIES. 3. Next CLICK on DEVICE MANAGER. 4.Next CLICK on CONTINUE. 5. CLICK on the HID HUMAN INTERFACE DEVICE +. 6.Right CLICK on the HID NON-USER INPUT DATA FILTER. 7. Click on UPDATE DRIVER SOFTWARE. 8. When the screen comes up CLICK on SEARCH AUTOMATICALLY for UPDATED DRIVER SOFTWARE.
When finished the screen saver should work properly. Bud