Calculator, email, search, connect, help, volume up/down, mute buttons all stopped working on my keyboard. Only the sleep button works of the special keys across the top of it. Keyboard is a Compaq, PN 5187-5023. Hope you can help.
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Re: Special keyboard keys not working.
You need install or reinstall the driver software that came with the computer this keyboard was supplied with. Windows itself doesn't know what those keys do.
If you are still using that computer and you haven't erased the original factory software, the drivers should be in a directory somewhere on the hard drive. Compaq usually has a folder called "compaq" on the root (that is, it should be c:\compaq) and a folder in that called "drivers". This isn't always true, but the drivers you need should be in a similar folder somewhere.
If you don't have the drivers on the disk, you can download them from the HP/Compaq website, but you'll have to have the computer model number.
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The buttons along the top are multimedia buttons. They are shortcuts for your computer's music player software, and internet browsing. From left to right:
Back (usually for browser back button) Forward (usually for browser forward button) Stop Reload Page Open Web Browser My Documents Homepage (for browser) Email (opens computer email program, not WEBMAIL such as gmail, hotmail, yahoo, etc.) Mute Sleep Volume Down Volume Up Play / Pause Stop Rewind Fast Forward Play Audio CD
I'm not quite sure what the next two buttons are for! Hope this helped!
You either need to push fn button (upper left on keyboard) or you need to check that the logitech keyboard software (itouch and a few other names i can;t recal) is running or installed. On mine if the software has glitched out, a quick reload of it and it works fine. This software is what is telling your computer what the special keys mean. If this isn;t running it will only be able to understand the standard type of key signals.
Go to the top of your keyboard. There is a button with a black sideways bell shape icon on it ( a speaker) (the f3 key)...probably four in from the left starting with esc. Toggle that on. It may be on the mute setting now. It should have waves coming out of it when it is unmuted. To the right of that button (two buttons to the right) is the increase volume control button, the (f5) key. Make sure the volume is up! If it is down all the way you will hear nothing and it will be also muted.
I am not sure why if you go into System Preferences (under the Apple icon) and scroll down to Sound and Output, the mute box cannot be unchecked. Perhaps using the function keys to unmute and increase volume on the top of the keyboard will help.
First open the Control Panel -> Keyboard Layout. Look for
the dropdown list for different keyboard models. Scroll to the Dell
models and try e.g. the Dell Mulimedia USB Keyboard layout. Stop the GUI with Ctl+Alt+Return, login again and maybe your multimedia buttons will work now. and for more info contact http://tinyurl.com/m7ghqz If there is no keyboard layout that fits your needs, you may download the programs keytouch and keytouch editor, which are very helpful creating your own layout.
The Dell has a "Fn" key. The "Fn" used with other keys control special features. I have a Dell keyboard here, on it holding the "Fn" and pressing "End" will alternately mute/unmute the speakers. "Fn" + "Page up" will raise volume, "Fn" + "Page down" will lower. You may have the volume muted, or turned all the way down. The keyboard I have is from an 1100, your "Fn" key combinations may vary from mine.