Question about Epson Stylus C84 InkJet Printer

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The new ink cartridge is not dispensing its color.

I've been using Epson Stylus CX2900 for 1 1/2 years only. I changed the blue ink cartridge because it was empty. The new Epson blue ink seems to be not dispensing its color. I tried to print pictures with lots of blues and greens but the pictures all came out with colors orange, yellow, pink, black and brown. Every time I change inks (genuine EPSON ink cartridges) that is always the problem. It doesn't dispense its color. It's consuming a lot of ink for the other 3 colors and yet the blue is still the same.

Could you please help me with this. I've wasted a lot of ink because of this problem.

Thank you.

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  • Gerry Millward
    Gerry Millward May 11, 2010

    Please post a new comment to confirm that you still have this problem and we can then try and solve it.

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Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Is there any sign of ink on the paper. Try up to three
cleaning cycles. If ink is now flowing, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print.

If these actions produce no positive results, or if you have already done lots of head cleans with no result, and you're sure you have a good ink cartridge properly installed, then you can try soaking the print heads for 24 hours (or more), as follows. Turn the printer
on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may now carefully move the print head by hand over to the left hand side out of the way.

Look inside the print head parking area on the right and you will see a rubber cup that comes up to cover the print nozzles when the head is parked (to stop it drying out). Use a syringe or dropper to fill this cup with head cleaning fluid or distilled water. DO NOT USE TAP WATER. Carefully push the print head fully into its parking position so that the cup full of fluid comes up over the print head. Leave this for at least 24 hours, then try a head clean again. Repeat this process again if necessary.

If still nothing, it looks like you may have a failed cyan print nozzle I'm afraid, or some other internal problem. This will require checkout by a Technician. Make sure you compare the cost of repair with the cost of a new printer!

Posted on Feb 28, 2009

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