Question about HP Pavilion dv6000z Notebook

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Smart Web printing

I see from the volume of information on this thread that you have tried quite a number of solutions already. Although id like to clarify if you have tried a different computer. I have the same program installed on one of my computers and am not having a problem. XP SP2 IE 7 so im thinking it has to do with the OS that you have installed being that there may be some probelms on them. Although by experience i have found out malware causes problems on HP software as is what happened on an All in one printer i had a couple of months back as well as a Lexmark printer i took care of on location a couple of days ago. Id suggest you either try another computer and see if you get the same problem or try malware software such as is on the link below then run a full scan. You can use the free option by the way even if you have antivirus it does not filter some malware and after a full scan do Delete any malware found and also uninstall and reinstall the program.


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