Question about Saeco Vienna Espresso Machine

2 Answers

Saeco Primea Ring stuck on warming up

Saeco primea ring stays on message "warming up please wait" will not come out of that message. Is there a reset button or reset option? I tried the menu reset to factory settings, but no change.

Posted by on


2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same problem and could solve it but i had take the machine apart.
Under boiler you have 2 thermo fuses that can be resetted. After reset i have checked if boiler get 220volt, It did for a short while but the fuses goes off again.
That means boiler is ok, it gets hot but fuses goes of due to temperature reach over 170 degrees celcius. That means that the power is olways on to the heater and doesnt stop to heat.
In diagnostic i could see that the temperature sensor does show the high temperature. That means that temp. sensor is ok which leads to the controller of the power to boiler. On the board i found big heatsink and a triac atached to it. I soldered it out and measure that it was spoiled.
Ordered new one for 3 euro. Soldered new one on the board and the problem was solved.
Original was BTA16-700CW but they didnt have it so i replaced it with BTA16-600CW, difference is that original one can handle 700volt the new one 600, but there is only 220volt it will controll anyway so that was ok.
I atach a picture.
Regards, Pawel
Saeco Primea Ring stuck on warming up - 4_19_2012_8_13_33_pm.jpg4_19_2012_8_14_31_pm.jpg

Posted on Apr 19, 2012

  • Conrad Grabowski Jun 29, 2012

    The TRIAC must be at rated at 700 or more since it must handle PEAK voltages exceeding 600v. "220" is an RMS (average) voltage. The peak voltage swing is actually 2.8*220 or 616 volts. That is why the original was rated at 700v.

  • Jorge Tavares
    Jorge Tavares Dec 21, 2016

    How did you check the temperature sensor ?


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Saeco Expert
  • 223 Answers

There is nothing you can do at this point, you will have to get your Saeco Primea Ring Serviced.

Cerini Coffee Services, Inc.
Authorized Saeco Service Center.

Posted on Nov 18, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

3 Answers

Change milk temperature (milk not warm enough)

It all depends in the Cappuccinotore(milk frotting part) Change a new one or
Think of a way to reduce the suction tube diameter smaller... to get milk and steam mixture correct.

Jul 08, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

Primea ring hot milk

Remember that the milk temp should be around 60-70c. Milk will start to boil around 80c.
You´re welcome and good luck!

Jan 11, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

Primea ring hot milk

if you go in the menu there a temperature setting for that machine pierre

Jan 11, 2009 | Saeco Primea Cappuccino Touch Plus Coffee...

2 Answers

Saeco Primea Cappuccino Ring--stuck on "boiler filling" mode!

Hello, I had the same problem, therefore the machine has gone to a repair centre. The problem is caused by a mechanical switch in the machine, that doesn't work properly. To repair it you've to open the machine completely, but that’s not easy. Because there is nothing broken you’ll should have warranty because it is a production failure. The solution in my case was to heat up the switch and push it a little together so that the contact works properly. It is the switch that you hear when you turn on the machine.

Oct 29, 2008 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

Water filter initiation failed


Did you this steps?

Fill the tank with fresh water.
Let the filter soak for 30 minutes.
After 30 minutes discard the water in the tank and refill with fresh water.

Place a container under the spout.

Press the cup button in the middle.(Filter on, yes)

Press the cup button again.(press ok, initialisation)
The machine initialises the filter.
Press the cup button again.(done initialisation)

Then press MENU repeatly. When the "exit" message is displayed, press the cup button. In this way, the machine ends the start-up phase.

Best regards

Sep 24, 2008 | Saeco Primea Cappuccino Touch Plus Coffee...

1 Answer

Saeco primea Ring


What i know there will not be any dvd or cd, it´s only on paper:-(


Sep 03, 2008 | Saeco Primea Cappuccino Touch Plus Coffee...

3 Answers

Saeco Primea RIng - Cycle interrupted - only a few drops come out


Have you found a solution yet?....we have the exact same problem....

Mar 16, 2008 | Kitchen Ranges

1 Answer

Steam escaping from milk container

When you say change Oring do you mean the Oring in the capp. or in the machine?

Nov 10, 2007 | Saeco Primea Cappuccino Touch Plus Coffee...

Not finding what you are looking for?
Saeco Vienna Espresso Machine Logo

927 people viewed this question

Ask a Question

Usually answered in minutes!

Top Saeco Coffee Makers & Espresso Machines Experts


Level 2 Expert

75 Answers


Level 1 Expert

22 Answers


Level 2 Expert

94 Answers

Are you a Saeco Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides