Question about Leisure HOMEPRIDE Electric Fireplace Heater w/ Remote

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My Heater stopped working on my HEF33 Electric fireplace. My fireplace is only 3 years old not sure what to do.

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  • calexan Dec 02, 2008

    My fireplace seems to operate fine but the heater does not put out heat any longer. Where can I get replacement parts?

  • NICOLE_LANAN Dec 02, 2008

    MY FIREPLACE HEATER QUIT WORKING AND I HAVE ONLY HAD IT ONE YEAR. I DON'T KNOW WHAT TO DO, WE RECENTLY REMODELED OUR HOME AND I HAVE LOST THE PAPERWORK TO THE FIREPLACE SO I DON'T THINK I CAN TAKE IT BACK! SOMEONE HELP ME!!!!

  • mastang1976 Jan 23, 2009

    Everything works execpt the heater. Flame effect lights up, the fan blows, but now heat.

    I took apart the insert and found that the wires connecting to the heat sensor had burned off. Kind of scary.

    I'd like to find a new heater assembly.

  • Anonymous Mar 16, 2014

    Looking for owner guide for quality Craft SRM910-33ECN Electric Fireplace Heater with 750-1500-watt Adjustable Temperature

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We have had this same problem with our heater. But I went online to find out where I could purchase replacement parts. The company that sold the fireplace went out of business. I also went on-line to try and fine a universal replacement part. So far no help to be found.

Posted on Dec 12, 2009

  • sap821 Dec 12, 2009

    CFM Harris was bought by Vermont Castings. They only sell replacement parts to dealers.

  • carol edrington Jan 12, 2013

    I have a HEF26 that just stopped working, the company that made it is our of business, i need help too

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