Question about Kenmore 53642 / 53644 Side by Side Refrigerator
My name is Kelvin D. Cox. I live in Lakewood, CA. I own a Kenmore Stainless Steel Refrigerator for about 4 yrs. I notice my water dispenser just stopped working this morning. I use my water dispenser on (11.16.2008) and everything was working fine. And my icemaker works perfect. What caused my water dispenser to stop working, and "how do I fix it???" Please HELP!!!
Kelvin D. Cox
Either your water tank in the fridge froze up, the waterline that goes up the freezer door from the bottom hinge froze, or the switch that your glass hits is damaged. Do you hear any humming or noises when you put your glass up to get water?
Posted on Oct 30, 2007
Hi . Its good to know the Make and Model number of your refrigerators when you ask for a solution. Each manufactures have their own design flaws that create operating problems. IF YOUR WATER LINE TO YOUR WATER DRINK DISPENSER KEEPS FREEZING AND ADJUSTING THE REFRIGERATOR TEMPERATURE A LITTLE WARMER DOESN'T HELP, THEN YOUR DAMPER BETWEEN YOUR FREEZER AND REFRIGERATOR COMPARTMENT IS LEAKING AIR IN THE CLOSED POSITION. THIS IS COMMON FOR MAYTAG, WHIRLPOOL AND SOME KENMORE. THIS CONDITION NORMALLY REQUIRES THE REPLACEMENT OF THE DAMPER ASSEMBLY, BUT SOME ARE CAUSED BY AIR LEAKING AROUND THE ASSEMBLY AND CAN BE SEALED WITH A PLUMBERS PUTTY. DON'T CAULK IT. YOU WANT TO BE ABLE TO REMOVE THE DAMPER IF NECCESSARY. IF YOU HAVE AN LG REFRIGERATOR, YOUR DAMPER COULD BE THE PROBLEM OR YOUR FREEZER TEMPERATURE MAY BE RUNNING TOO COLD. THEY HAVE BEEN KNOWN TO RUN BELOW ZERO DEGREES INTO THE NEGATIVE TEMPERATURES. THIS CAUSES THE STORAGE BINS AND WATER LINE TO FREEZE. A COMMOM MANUFACTURES MISTAKE IS WHEN THEY BUILT THIS REFRIGERATOR, THEY FORGOT TO PULL THE COMPARTMENT TEMPERATURE SENSORS OUT FROM THE FOAM OF THE REFRIGERATOR CABINET. THIS MAKES YOUR REFRIGERATOR KEEP RUNNING. IF YOU TAKE THE LITTLE COVER OFF YOU WILL SEE IF THE END OF THE SENSOR IS INSIDE THE COVER HOUSING OR STILL UP IN THE FOAM. BE VERY CAREFULL REMOVING IT FROM THE FOAM BECAUSE THE WIRES ARE THIN AND SHORT. TRY TO PIVOT THE TIP OUT ONLY. YOU DON'T HAVE TO HAVE IT ALL THE WAY OUT AS LONG AS THE END IS NOW INSIDE THE SENSOR COVER. THESE COVERS ARE LOCATED INSIDE ON THE TOP AROUND THE MIDDLE AREA. CHECK ME OUT ON EBAY AS USERNAME themackshack. GOOD LUCK! MACK
Posted on Feb 03, 2008
I supect a stuck thermostat. its the only thing to make it run non-stop also check the door seals wipe them down if they look dirty
Posted on Oct 03, 2008
either your water valve is clogged or it has gone bad, located bottom right corner, you can take it apart and check the screen filter if it is not clogged than you need a new valve approx 72-80$ plus install unless you diy!
Posted on Nov 29, 2008
We had the same problem after 4 months. A technician came out and told us that our water line within the refridgerator was frozen and that every once in a while we'd have to take a hair dryer to it (!). Of course we told him that was unacceptable so they sent a second tech out who replaced some parts by being walked through the repair over his cell phone. He was unable to tell us what happened or details about the repair. 11 months later our water line froze again and we resorted to a Brita water pitcher.
Posted on Aug 13, 2009
Could be air, but if 48 hours passes without ice, it's not the problem.
To trouble shoot the ice maker, it is best to follow a step by step testing procedure. Ignore any step that does not apply.
First step is to take a small paper cup of water and fill the cavity until it is near full. With the ice maker turned on, close freezer door and wait 3 hours to see if it harvests. If not, the ice maker is bad, and must be replaced. If the cubes harvest then.......
1. The water supply from the house is not delivering water to the water valve. Shut off the house at the meter, disconnect the line going to the water valve, and with the line pointed into a bucket, have someone turn the valve back on for a 15 second count. The water should come out smartly. If not, the line and it's fittings will have to be replaced.
2. The fill tube from the back of the machine that feeds water into the back of the ice maker is frozen up. You will have to remove the ice maker to visually inspect that tube. If blocked, it needs to be defrosted, but use caution. Too much heat too fast will start to melt plastic and vinyl parts you don't want melted.
If this is the case, then once cleaned out, you will have to change the water valve located in the back bottom rear of the machine because it is leaking during the off cycle.
3. If everything checks O.K. up to this point, you will have to purchase and install a new water valve, and install it.
P.S. Under very rare occasions the electric circuity in the ice maker will fail to send a signal to the water valve. Although rare, it can happen, in which case the best option is to replace the ice maker and water valve.
Posted on Feb 17, 2010
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