Question about Bissell 1697-7 Powersteamer Pro Deluxe Vacuum

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Brush motor quit

I was cleaning my carpets. Everything was fine. I turned off cleaner to move to a different area and when I turned on the switch that controls the brush, nothing happened. No sound or anything. The switch that controls the water sprayer works, just not the brush.

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The beater bar belt is broken.

Posted on Dec 02, 2008

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Hi there, it's Jack at Dyson.

DC41 Animal's cleaner head is designed to self-adjust to different floor types - so you don't need to bend down to adjust a dial. You can see how this feature works in the video below. In addition to this, next to the red on/off switch you'll see a silver brush control switch, which allows you to turn off the brush bar for hard floors and delicate carpeting.

Carpet manufacturers sometimes recommend vacuuming certain types of carpeting with the brush bar turned off - we'd suggest checking directly with the manufacturer of your carpets to ensure you're cleaning them correctly.

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•If the brushes on your Hoover carpet cleaner fail to spin, there may be a problem---some sort of blockage---with the suction or with the belt that turns the brushes.
Turn the Hoover carpet cleaner over, and inspect the brush area. Debris, strings, or pet hair may be tangled in the rollers, keeping them from turning. Use a pair of scissors to cut away any obstructions in this area. Flip the Hoover carpet cleaner back over, and turn it on to see if cleaning the rollers has solved the problem.
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When the belt arrives, simply slide it on in place of the broken belt, reattach the bottom plate and turn the Hoover carpet cleaner right-side up. Turn it on to test your solution.

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1 Answer

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Don't forget, the agitator bursh doesn't work when the vacuum is upright. Maybe that is your problem.

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