Question about HP Photosmart A616 InkJet Printer

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HP A616 photo printer. Cartridge Failed Message keeps popping up

The original cartridge worked perfectly until it ran out of ink. ProbabIy printed around 30 pictures or so. I put in a new HP cartridge, print maybe 5 to 6 pictures and the "Cartridge Failed" message comes up and the unit will not work. I take the cartridge out, clean the contacts and the print head and put it back in and turn the printer on, instantly the failed cartridge message comes back up. I go buy another (quite expensive I might add) cartridge, and the same thing happens all over again. What is up with this and how the heck do I fix it?

Thank You

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  • Anonymous Apr 30, 2009

    The original cartridge worked perfectly until it ran out of ink.
    ProbabIy printed around 30 pictures or so. I put in a new HP cartridge,
    print maybe 5 to 6 pictures and the "Cartridge Failed" message comes up
    and the unit will not work. I take the cartridge out, clean the
    contacts and the print head and put it back in and turn the printer on,
    instantly the failed cartridge message comes back up. i take it in and
    out severl times and then it works. What is up with this and how the
    heck do I fix it?

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First thing is never mess with the contacts on the ink cartridge carrier. Now that you have touched the contacts they get a film on them and don't work right after that. I had the same thing had to replace the cartridge carrier more than once. Find out how much a new one will be, then if the price more than want you think the printer is worth, you might be cheaper to buy a new printer, but don't indulge in a big expensive one because some of the cheaper ones do just as good as an expensive one and costs less to operate with the same quality. compare the price of ink also if you decide to have to get a new printer.

Posted on Nov 18, 2008

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Hi, when an ink cartridge runs low in your HP Officejet 5610 All-in-One printer, you will see a message on the printer's display screen. Faded-looking text or pictures also indicate low ink. Ensure print quality by replacing ink cartridges when they run low.

Instructions

Things You'll Need:

* HP #27 or #56 black, #22 color or #58 color photo print cartridge, or compatible equivalent



Turn printer on if it is off. Never attempt to change the ink cartridge if the printer is off. If it is off, it will not properly position or release ink cartridges, and attempting to change the ink cartridges may damage the printer.


Open the print-carriage door, located on the right side of the printer. The print carriage will automatically move into the access area.

Push down on the top edge of the cartridge you are replacing to pop it out of its slot. Remove the print cartridge and discard or recycle.


Pull off the protective tape on the new print cartridge using the pink tab. Do not touch any part of the cartridge except the black plastic. Touching the contacts or ink nozzles under the protective tape can damage the cartridge and result in poor print quality.


Hold the cartridge upright and push gently forward into the empty ink cartridge slot until it clicks.


Close the print-carriage door.

You can also use this video clip to learn more:

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Hopefully you didn't print much without the ink, and your heads are still in good shape...

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cli8-pgi5-reset.gif

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