Outlook 2003 says email is 'sent' but never get delivered
Hi, I have comcast, and last week I noticed that my emails are never recieved even though they appear to be sent, they just don't arrive at the other end. I am using Outlook 2003. Any suggestions would be greatly appreciated. Paul
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Re: Outlook 2003 says email is 'sent' but never get...
Paul, make sure on your end that the emails you send end up in your Sent box and not stuck in the Out box...if still in Out they are not sending...if that is the case comcast may be blocking SMTP port 25 (unless you upgrade to some "Pro" type of account). are you you using comcast as your email provider?
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How do you know it was not delivered - i.e., did the sender receive a return email notice that it was undeliverable or did the recipient receive anything at all? If it was sent and just disappeared, there may have been a problem with the email address. If an "undeliverable" notice was returned to the sender, there may have been a problem with the recipient's server, email program or virus software.
Outlook has several settings which prevent certain types of emails from being delivered or received. It attempts to block anything that looks like spam. For example, emails with too many attachments, certain types of extensions, large picture files, emails being sent out to too many people at a time, etc. Some of these setting can be changed, but some cannot. You don't say which version of Outlook you are using. If it has not worked when you are sending the card directly from the Hallmark program using Outlook as your default email program, you might try opening Outlook and creating an email from there and attaching the card.
The source of the problem could also be the virus software of the sender or the receiver.
So over the past few years Comcast has updated security measures in the POP3 email server. Some of these updates look to be directed at 3rd party email software end users like to fetch their mail off the Comcast server.So they have sent out notices regarding "work arounds" for the issue of getting an error response "authentication needed". Now please note folks like every other ISP Comcast does not guarantee or support 3rd party vender software you obtain with your PC or have purchased anywhere but from Comcast.
3rd party would be anything that the ISP does not maintain or have rights to that an end user "YOU" have purchased from another software vender.The original setup for 3rd party email clients "Outlook mainly" which used to be supported in years past was:
Now the incoming has remained the same throughout however outbound has changed a couple of times to smtp.comcast.net. So recently I seen the new outbound they wanted changed to imap.comcast.net
So I tried this and it just didn't work and I went back to the smtp.comcast.net. Here as of today I realized my outbound again stopped working. So what has happened now the server wants to look at your user name and password a second time as well the outbound listening port which always worked on port 25 now likes port 587.
Here are the steps to make these changes to your Outlook email client.
Open your Outlook click "tools" then "account settings" click on your email address your using for Comcast. Bottom right click "more settings" click "outgoing server" click the tab that says "My server (smtp) requires authentication" click "log on using" fill in the user name and password for your Comcast account minus the @comcast.net it does not need your email routing extension here.
Now click OK and go back in the same way you just did except instead of clicking the "outbound server" choice the last tab that says "Advanced" The only thing your going to change here is the "outgoing server (smtp)" from 25 to 587. Click ok and that's it your done.
There are lots of possibilities. Like you had an attachment to large for the receivers mailbox, or the receiver has a mailbox that is full. Most of the time after hours or a day you get a message the mail could not delivered.
Some mail delivery systems put your mail in the spam box of the receiver. If he /she never checks if everything in the spam box is spam, the never discover your mail. And perhaps there could be 100 other reasons.
Outlook was an old program and Microsoft wants you to replace it for the web based version with the same name. Perhaps that version is giving less problems? you also could try Gmail or Yahoo. Most mail is moving towards web based.
What is the anti virus program you have? Try to disable it and check.
Restart the computer in safe mode with NW :
Turn on the computer and start tapping the F8 key repeatedly until u get advanced boot options -> select safe mode with NW and loging to the user account.
Check if you are able to recieve e-mails?
It sounds as though there is an email stuck in your outbox. I don't know which email program you are using, but you should be able to open your email program, wait for the error messages to appear, close the error messages & delete whatever is in your outbox.
When sending emails, while on the move (i.e using different wireless or broadband connections), if you do not click authentication required for the outgoing server and enter the username and password, or click use the same as incoming server the emails will not successfully deliver. It all depends on which email provider you are using.