Question about Panasonic KX-TA308 Phone

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I want to pick up incoming calls from another extension

Hello, I want to know how to pick up incoming calls from another extesion.

In our office, most of the time our receptionist would be entertaining clients and cannot answer it when the phone rings. I want to know how to pick up incoming calls from another extension.

Thanks!

Mike

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  • Panasonic Master
  • 2,460 Answers

Yours may be different if your TA-308 is not a U.S. version, but the family is generally 40 picks up all calls in your group and 4+the ringing extension will pick it up. Just in case they have call pickup deny set (721) you'd have to cancel it with 720.

Carl


Posted on Nov 18, 2008

  • JJohnson
    JJohnson Jun 06, 2014

    If you are working with an Avaya system, create a pickup group, Them all of the phones in the pickup group will be able to pick up each other's calls by selecting *3. (*3 is a feature code that allows members of the pickup group to retrieve the calls.)

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I have 1 extension that will not go to voice mail. I have tried the *713 and a 2 digit number between 00 and 99 and it still just rings endlessly. When I make an inner office call to this ext... it picks...


What happens when you TRANSFER an outside call to that extension? If that works, you have Intercept issues which is handled with programming. If it still does not transfer, you have CF issues, started by a *710x command for both internal and outside calls.

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Of course you picked the feature with conditions :-)

From the intercom 40 picks up any incoming call. 4* picks up trunk calls, and 41 plus ext number picks up a specific ringing phone.

The condition is that an extension can block call pickup by dialing 7201.. 7200 clears it.

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