Question about Kenmore 24 in. 15932 Built-in Dishwasher

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Kenmore Ultrawash QuietGuard 3 Dishwasher not draining or rinsing


Our Kenmore Ultrawash QuietGuard 3 Dishwasher is not draining completely at the tend of the cycle. If we press the "Cancel and Drain" button, it will drain, but it won't automatically drain at the end of the cycle. Also, i don't think it is washing or rinsing properly, as there is a white film on all the dishes. It looks like a hard water mark.

Thanks for any help you can offer.

I have the same problem of the dishwasher not draining even pressing the cancel/drain button it still does'nt drain.

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  • 3 more comments 
  • sandramay Nov 21, 2008

    I have the same issues as above but when I manually remove some of the water and press the 'Cancel/Drain' button again it will drain. Thanks, Sandra

  • Anonymous Jan 09, 2009

    I would like to have a manuel or an explaination how to clean the drain. Al

  • sandybeach15 Feb 12, 2009

    kenmore ultra wash quietguard 3..will not drain any water it was working fine but one day I went to empty and the bottom was full of water, when I hit cancel/drain it just hums...what do I do ???

  • Anonymous Mar 12, 2009

    When I first got it it was working fine. Now it won't drain, leaving dirty water on the bottom. I don't think the pipe is drained because I push the cancel/drain button and it then drains. Sometimes it will drain after 2 times of pushing the drain/cancel button. Other times, on very rare occasions it will leave some soap in the soap compartment. This doesnt' happen very often and I am using liquid soap that is approved for this model. But it doesn't drain and for something being so new (only 2 years old) it shouldn't have problems.

  • Anonymous Mar 30, 2014

    Kenmore portable dishwasher model 665-17844400 does not fully empty. I have to use the cancel button to get it to empty.


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Not draining may either need new drain motor. or something is blocking the drain pipe.

Spots on dishes means you are using to much detergent or the wrong kind of detergent.

Your owners manuel should tell you what type to use.

Posted on Nov 25, 2008

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I have read many posts but no one mentions the airgap part. If the airgap piece gets dirty or clogged it will not drain. I recommend putting in a new one when a new dishwasher is installed.

Please do not keeping justifying the kenmores lack of engineering by telling people it is a clog somewhere. I just installed a Kenmore and used a new drain hose, air gap and connection to the sink and on a test run with no dishes it still had water in the bottom. It took two end and rinse cycles to purge all the water (including the water in the hose).

POOR DESIGN. The design stinks and if they new about the problem it was not corrected on subsequent production runs. Fire the Kenmore design engineers!!!

Posted on Jun 02, 2009

  • Tyra12345678 Jun 02, 2009

    Make sure you have a clean drain line and Airgap (that chrome piece on the sink covers the airgap piece)

    Many people realize the dishwasher connects to a little thing on top of the sink, some even know that it is called an air gap. However, many people wonder "what is an air gap for?" The air gap is there to prevent the water from being siphoned out of the dishwasher. When water flows through the drain hose

    , it creates a suction on the water still in the dishwasher. The air gap, makes a hole for air to get in. That way, the water only leaves the dishwasher when it supposed to, when it is pumped out. Another benefit of an air gap is that if the drain hose becomes clogged, the dishwasher can still pump out the water. Instead of flowing through the hose, as it should, it can flow out the air gap and into the sink.


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Does anyone know how to unlock the locked button on dishwasher?

Posted on Apr 03, 2010

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Unlock control light by holding the heated dry button for 4 seconds. Same thing to lock.

Posted on Apr 23, 2012

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Look at your dishwasher manual to see how to clean your'll know why you are having problems when you clean all the gunk. Once you get everything put back together, go to Walmart and purchase Lemi Shine(near dishwasher soap) and use as per directions. You'll be so happy to see that white film gone immediately.

Posted on Jan 10, 2009

2 Suggested Answers

SOURCE: Kenmore Ultrawash QuietGuard 3 Dishwasher not draining or rinsing

Hi Claire,
Are you using rinse aid?
that may help with the may also have stuff down in the trap causing the water to drain slow.

Posted on Nov 05, 2008

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Posted on Jan 02, 2017

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