Question about Compaq (120192-B21) CD-ROM Drive

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Computer not finding hardware for cd rom drive, so not responding

My cd rom always worked until one day I put in a cd and didn't do anything when I checked the device manager there was an exclamation mark on the cd rom drive, so I tried the troubleshooter and said it's not finding hardware, it might be corrupted or missing, so I bought a new cd drive and it said the same thing so I don't know what to do.
somebody help.

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  • fernandez_40 Nov 18, 2008

    what is a satacable?



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Its not finding hardware? try remove the drive and change IDE or SATAcable(what ever you're using)and reinsert and reinstall the drivers.

Posted on Nov 18, 2008

  • Trevor Sauna
    Trevor Sauna Nov 18, 2008

    Sata cable IDE cable

    Normally you can find these two in a Desktop PC



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You probably ran the 32-bit diagnostics in this Dell computer.

The error code 00F0:136C, actually is talking about the "OPTICAL DRIVE,"which is your CD/DVD ROM; not the hard drive.

That will fail since, I am assuming you didn't put anything inside the CD-ROM.

The diagnostics tests everything and in this case, it tested the CD-ROM and failed since there is no CD inside the CD/DVD-ROM.

Hope this helps.



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Cd drive no responding


go to the my computer--> right click manager click 1st scan drivers all will show the cd rom drivers clicks it..

another one remove the cable see the jupmer settings give the moster and slave which one you want.. fixed that jupmer go to the BIOS see the there it is dettecting or not..

once there it is dettecting. go to the control panel --> addware wizard click it that one go to next there it will ask Yes i've already connceting hardware drivers .. click next .. go to the select your cd or dvd drivers click next it will take automitecally.. drivers..

try it.. it will work...

Nov 16, 2008 | Compaq (120192-B21) CD-ROM Drive

1 Answer


If you haven't tried reinstalling the drive, this may help:
- Open the Control Panel - Open the System folder - Click on Hardware - Click on Device Manager
Locate the DVD-CD-ROM entry and expand it. Highlight your optical drive and press 'Delete'
If it argues with you, answer 'Yes' to the question of deleting the drive(s)
Reboot your computer and watch for a message box reading that a 'New Device' was found and software for it is being installed.
If it still doesn't want to cooperate, then the drive is probably 'toast' and will need to be replaced.  

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I went to go burn a cd and it said that i have no cd burner on my computer but i know that i do, but my computer wont even play a dvd or a game, i think i might of accidentally uninstalled my cd drive, is...


Ok First to ensure that your CD-Rom / DVD is installed correctly

Goto the control panel if you can see a whole list of icons find and click on system

otherwise find Performance and maintenance and then click on system

now up the top of this new window find and click the hardware tab

finally click on the Device Manager button , this will bring up the Device manager window

in this window look for and expand by clicking the plus Icon next to DVD/CD-ROM Drives

if you see anything in here your CD drive is installed. You will probably find that either you optical drive is either disconnected and the ribbon cable connecting it to the motherboard will need to be checked , or you have got a faulty optical drive

If you cant see anything in here go back to the control panel and find add hardware if you cant see that icon click on printers and other hardware and in the left hand side bar click on add hardware.

This will bring up a step by step wizard

after clicking next on the initial screen windows will do a scan and try and detect any hardware devices that have not been installed yet. If on the next screen you are asked "Have you connected the hardware?" please open up your PC and check the ribbon connection on the reverse of the optical drive and make sure the power connectors etc are properly seated.

If this works follow the on screen steps and installation will be straight forward.

Hopefully this will solve your problems


If you have any other queries please respond


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