Question about Canon CanoScan LiDE 500F Flatbed Scanner

Open Question

No dropdown menu for negative scanning

I have a canon LiDE 500F and the ScanGear CS doesn't have a drop-down option for me to select a negative or a positive slide from the select source menu. I tried reinstalling the software, but no luck. Any suggestions?

Posted by on

  • Anonymous Dec 15, 2008

    Thanks...seems like the scanner doesn't recognize my FAU so I guess that's why I don't get the drop down.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Negative or positive option is not available on drop down menu on select source on ScanGear CS so how do I scan film? I am trying to scan 35mm film on my Canon 5200 F scanner using ScanGear. The manual...


I just had the same problem, turned out my FAU cable was not properly connected. Ensure that the cable is all the way inserted at the back of your printer, and connect the device to your computer. I hope this will work for you too:)

Jun 24, 2009 | Canon 5200F Flatbed Scanner

1 Answer

Canon ScanGear CS driver error Code: 2,252,0 - Can't preview Actually I have the Canon CanoScan LiDE 80 Flatbed Scanner - but this wasn't presented as an option, so I thought I'd try the nearest...


Hi,

Canon ScanGear CS driver error Code: 2,252,0. Error when trying to Preview scan using ScanGear in your program, e.g. Word, PhotoShop...

I had the same problem, Canon Technical were clueless on this error code. Yes the problem occured when trying to preview first however I could scan but without any preview, pointless really.

I have fixed it for Windows Xp SP3, Canon Lide 80. To Fix:

You need to download the latest ScanGear driver and Deldrv.exe from the canon website. You don't need the Toolbox, http://software.canon-europe.com/

It would help if you have Tuneup 2009 (even Trail version) for the later parts of this fix: http://www.tune-up.com/download/ just click download, you don't need to give them your email address.

1. Save these on C:
2. Remove the USB cable from your scanner - make sure it is unplugged.
3. Run Deldrv.exe, select your scanner and uninstall.

4. Now you will need to go into 'C:/WINDOWS/TWAIN_32' folder; you must remove anything in this folder - safest thing to do is CUT any items and paste them on the C: or personal folder.

5. Now the register parts - you need to purge your registry of any left over values. I found out after several attempts that this final step fixed the problem for me.

Basically through Windows XP Regedit or TuneUp Reg Editor search the ENTIRE registry for first 'ScanGear', second, 'Canon' and third if you have installed previously, 'Canon Toolbox'. Find any entries relating to any Canon scanner software and delete them. I only found around 6 or 7 entries to remove.

6. If you have TuneUp run '1-Click maintence' (correct problems) and afterwards run the 'Register defragger'. Restart.

7. On the next bootup your register should be optimised. Ok, disable any Anti-virus software.

8. Run the scangear setup winzip file you saved on C:. * it will extract a folder to C:. If get an error with the extraction, try running it anywhere else except C drive. Alternatively if you have WinRar, right click and manual extract contents. The scangear setup winzip file/folder (called lide80vst7250a_xpen) only contained a readme and setupSG.exe.

9. You must run the setupSG inside this folder. And you're done. Enable your anti-virus.

9. Now connect USB to scanner, Windows should pick it up. Open Word or PhotoShop > run the scangear program to preview.

10. Done! It worked my end.

Please let me know if this helped you.

Mar 14, 2009 | Canon CanoScan LiDE 70 Flatbed Scanner

1 Answer

Not turning on


ok first check that your scanner is installed properly.then check in my computer u se scanne rif u connect it.
if u not see then instal l gagain form this link.
http://www.findmysoft.com/drivers/Canon-CanoScan-LiDE-500F-ScanGear-CS-11-220a--driver.html

Nov 18, 2008 | Canon CanoScan LiDE 500F Flatbed Scanner

1 Answer

All help/topics written in Spanish- how change to English?


Re install software from disk choosing English option.
Disconnect scanner usb before reinstalling software.
If you do not have english software do the following:

Select your model here to download software in English


Jul 07, 2008 | Canon CanoScan LiDE 70 Flatbed Scanner

1 Answer

Problem with CanoScan Lide 500F


I would reinstall the driver first. Get the latest ScanGear and Toolbox from the Canon Website.
http://consumer.usa.canon.com/ir/controller?act=DownloadDetailAct&fcategoryid=351&modelid=11011
Do you have any other image devices such as a Multifunction (scanner,fax, printer) or digital camera attached to the computer?

Jun 30, 2008 | Canon CanoScan LiDE 500F Flatbed Scanner

2 Answers

Canon scanner


TWAIN is the type of scanner driver that is used for this scanner. It is probably the most common type of scanning driver.

Did you install Toolbox? Not sure? Assuming this is Windows, click Start, All Programs, Canon. Look for open CanoScan Toolbox (4.9 I think). Once this is open, click the 'Settings' button. There should be a drop-down menu for 'Select Scanner'. Make sure this shows the CanoScan LiDE 25. If that scanner is not listed, then the scanner driver is not being seen or may not be installed.

Once it has been verified that the LiDE 25 is selected, click OK. Next, click the 'Save' button. Check the box for 'Display the Scanner Driver'. Now click the 'Scan' button at the bottom.
The next window that pops up should be ScanGear. If this happens, then everything is installed and the scanner is being detected properly. Attempt to scan or preview.

If there was a particular application you were trying to use and you are still having issues with it, please give those details.

May 19, 2008 | Canon CanoScan LiDE 25 Flatbed Scanner

1 Answer

Scanner started scanning color photographs in black and white


The problem is simple.Someone or somehow the "TYPE OF ORIGINAL" option on ur SCANGEAR CS window.Set it back to "MAGAZINE" or "PHOTO" and it should scan in color.

Oct 07, 2007 | Canon CanoScan LiDE 70 Flatbed Scanner

Not finding what you are looking for?
Canon CanoScan LiDE 500F Flatbed Scanner Logo

259 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Scanners Experts

D. E. Hev

Level 3 Expert

1059 Answers

Mohan Sriraman
Mohan Sriraman

Level 2 Expert

490 Answers

Cindy Wells

Level 3 Expert

4751 Answers

Are you a Canon Scanner Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...