Question about Logitech Harmony 890 LCD Remote Control

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Charger Base Doesn't Charge

Can you give me a tip on the charger base? My charger base is no longer working. The blue light is on in the base but it does not charge the remote. I have had the remote for 11 months but only started using the remote about a month ago. Is there something I can do and if not is this covered under the one year warranty? Thank You

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  • Anonymous Jan 03, 2009

    I also have this same problem that my base will not charge. I got new battery and the base charger does not appear to charge the battery. I now have two batteries, does not appear to be the battery. I check the voltage it is around 8.x volts coming from the plug in power supply, an the between two of the outer 3 pins I see 8.x volts so, not sure what is going on.

  • Anonymous Jan 03, 2009

    I also have this problem, tried replacing the battery same problem after ~ $35, check voltage of plug in ~ 8.x volts and the there is voltage on the two outer pins of the 3 gold base pins....whats up?

  • fishheadhunt Jan 03, 2009

    I have the same problem.
    Replace battery same problem.
    Check voltage, looks ok at ~ 8.x volts.
    Not sure the problem...
    Help..

  • Anonymous Jan 18, 2009

    i have the same problem. remote is 1.5 yrs old, and does not get that much use. the contacts seem to be worn a bit on the remote. i have seen other posts on the web indicating that logitech has had problems with the base.

  • ashton3 Jan 18, 2009

    Same problem. Based charger simply does not make proper contact with the remote to properly charge. It definitely is a design flaw and Logitech needs to address this, especially given the price point of my 890 remote.

  • 3x1-2 May 16, 2009

    I have the same problem and also bought a new battery (to no avail).  I do not think that it is the connections as I have found that sometimes unplugging the charger while the remote is on it jumpstarts the charging (but you then need to reconnect the RF extender).  It also sometimes works when I take the battery out and then put it back in and put it on the charger (these solutions are now getting less and less effective), which also requires a reconnecting to the RF extender.  Based on this, I am thinking that it either the base or the remote failing to recognize the other.  I noticed it happening about a year or so after using the remote (I have had the remote for well over 2 years now).  


    I wonder if there is a way to charge the remote through the USB connection (like you would do for a blackberry).  Has anyone tried that?

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I just had the same problem, went to best buy and got a new 890 and tested the old remote with the new charger, the new charger has a different design slightly, has only two pins and no center pin on the charger. its charging the old remote now so its definitely a design flaw. Not sure what to do now tho.

Posted on Jun 16, 2009

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