Question about Mitsubishi WD-52525 52" Rear Projection HDTV
Dots just started on Saturday, on all channels. Cable provider claims they cannot help.
Mitsubishi is replacing these DMD IC chips nationwide under an unannounced kind of recall for model #'s WD60C9, WD73733, WD57734, WDY657, WD73734, WD65735, WD60735, WD65C9, WD73840, WD65833, WD65733, WD73735, WD73833, WD57733, WD65734 and others. Call them @ 800-332-2119 and give them your model, serial # and date of purchase, tell them you have the white spots, they will set up a workorder with a local Mitsubishi servicer to come to your home and replace the DMD chip. Mitsubishi will supply the part (part # 276P595010) for free, but you must pay $200 in labor. BUT...if you ask for Shantell Hebert when you call Mitsubishi, and really push the issue, she will also pay half of the $200 labor fee, so you go from $400 to repair to only $100. Once that chip is replaced, the unit works great again!!
Posted on Aug 27, 2012
Actually you must replace the DLP chip that is buried deep in the works of the tv. Unfortunately this can run into a nice lump of change. Do what I did. Perhaps you've heard the old addage
Posted on Apr 25, 2012
There is a possibility that the symptoms that you described is covered under an additional warranty, even if your set has been out of warranty for years. Sony has a site that describes this repair at no cost to the consumer: http://esupport.sony.com/perl/news-item.pl?news_id=127&mdl=KF50WE610 If this is not covered, then, the blue light panel is going out and that means it needs a light engine. Good Luck
Posted on May 13, 2007
The white spots you are seeing are a result of dust or dirt in the light asm. Mits knows about this as a problem. The inside chamber of the tv needs to be cleaned. If your tv is in warranty they will come to your home and fix it. If not it is very easy to damage the tv by trying yourself, start with cleaning out the chamber that the bulb is in, use compressed air to blow out dust and dirt, them on the sides of the tv are round flaps that will need to be removed and this will go into the main mirror chamber, be careful but blow out any dust or dirt you see on the mirror. I would have a repair tech handel this unless you are skilled in this area.
Posted on Nov 13, 2010
SOURCE: I have White and black
I developed white spots on the screen of my Mitsubishi WD-57734 in increasing numbers over days and weeks. I called a repair service who quoted me $1500 to replace the light engine. He suggested I call Mitsubishi Customer relations at 800-332-2119 option 5 which i did. To make a long story short after several conversations with them they agreed to replace the part for free if I picked up the labor (Would have been less conversations if I had the original purchase receipt). Instead of $1500 I paid $250. The tv was only 3.5 years old. Perseverance paid off.
Posted on Jun 17, 2011
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