Question about Epson Perfection V700 PHOTO Flatbed Scanner

1 Answer

Can't use the ''Film selection on epson V700

When I boot up the scanner alone or through photoshop/twain, the "film selection is not available.

This problem occurred once before when the scanner crashed during a scan. Reloading the driver didn't help, but uninstalling and reinstalling photoshop v6.0 resolved the problem.
Now its back. I just booted up the scanner yesterday and my only selection is "reflection" media. This is what I have done:
Tried the uninstall/reinstall photoshop solution... didn't work.
uninstalled the epson driver (v3.24a), my printer driver, and my monitor driver, then ran a registry scrubbing software to clean up the registry. downloaded another scanner driver from epson (v3,24a) and installed. Then booted up the scanner and accessed it from the Epson driver.... still no active "Film" selection.
Funny, but I thought this was a FILM scanner. I've cleaned the registry uninstalled all my other hardware drivers and still nothing.
Of Course, if I want to pay $80.00 I can go down to the local Epson service center and let them hook it up to another system to verify if its a hardware or software issue. My bet its software/configuration, and if thats the case, I'm out $80 and I still have the problem on my system.
Oh yeah, OS is windows XP.

Any help you can offer would be greatly appreciated

Thanks,

DRS

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  • katiebenj Feb 06, 2009

    I am working with a Epson Perfection V700, running Mac OS X. I haven't used the scanner in about a month, but when I started it up today, I have been unable to select the film option. It is just greyed out.

  • Anonymous Mar 23, 2014

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  • 35 Answers

Make sure the transparency light cable that comes from the lid is plugged in to the back of the scanner. If the cable is unplugged for any reason, the transparency/film options will not be available.

Posted on Jun 14, 2009

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