Gently pull the front panel towards you. then lift the back panel (towards the wall). your cartridges will come forward. gently pull them towards you to unclick then from the holders. there should be directions on the inside of the back panel on how to install/replace them. Hope this helps.
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The printer cartridge could be 1) Out of ink and need to be replaced/refilled 2) The jets at the bottom of the cartridge may be clogged 3) Their could be a bad connection from the cartridge to the pads on the flexible circuit board in the printer.
To try and clean the printer cartridge I have heated a wet paper towel in a microwave oven and set the ink cartridge with the jet are in contact with the hot towel. That sometimes will clear the jets. If you see ink on the paper towel the jets are flowing. Run the printer software to run the cleaning program and see if you get black bars on the paper. If not there is either not enough ink or there is a connection problem. Sometimes the connection problem can be fixed using a cotton swab in alcohol to clean the contacts on the cartridge and the flexible circuit in the printer. Be very gentle if you attempt this cleaning.
Are you using a factory new ink cartridge?
If you are using a refilled or third party cartridge that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
“Lexmark does not support the refilling of its ink cartridges. Refilling the ink
cartridges can cause them to leak, thus clogging or even damaging the print
head. Any damage to your printer caused by refilled ink cartridges may not be
covered under warranty”. Please use genuine Lexmark cartridges for best results.
All cartridge installation and level reporting is done through the printer itself, not the software. You should ensure the X125 has the cartridges installed in stand alone mode first. To do so, open the lid and remove the cartridges. Then unplug the power cord for one minute. Reinsert the cartridges, connect the power cord and close the lid. When the lid is closed, the display will ask you if "New" or "Old" cartridges were installed. If new, align the cartridges, if asked to do so. If this still presents you with a "Change Cartridge" message or something similar, please try a different cartridge.
“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.
First of all lexmark doesnt support refill carts. but what u can do is reseat the carts & then press the options button till u see cart new both. & then select both the blk & clr as new. it should work other wise buy new carts
same issue with me, using a genuine cartridge... cartridge sensor is probably stuck or hung... i know of possibilities to "trick" the sensors on refilled cartridges... i just don't have the documentation for that anymore... it came with my ink refill package
i have the same issue... i tried a few things, including resetting the printer (powering it off for 30+ sec and turning it back on) cleaning the nozzles on pc and manually... cleaning the connectors on the cartridge and cartridge caddy... all to no avail... a Lexmark rep told me I have a defective printer...