Question about HP Pavilion dv6000z Notebook

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Code39!! Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available. the check for solutions button doesnt work, and windows wont install a new driver either! please help :(

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  • ab_goel Nov 18, 2008

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Follow this article to fix the issue:

http://support.microsoft.com/kb/314060

Posted on Apr 23, 2009

  • Deeps . Jun 27, 2009







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    Follow this article to fix the
    issue..






    http://www.windowsguru.org/solutions.htm...




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To solve this Code 39 error, follow these instructions:

NOTE:
After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the registry editor

7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Posted on Nov 18, 2008

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1 Answer

I have Windows 7, & can't use the DVD/CD device.I get this message: "cannot load the device driver for for this hardware. The driver may be corrupted or missing.(code39).


You have the incorrect drivers installed for the CD/DVD drive. Ensure that the drive is compatible with Windows 7 and got to the manufacturers website for the drivers written for Windows 7

Jul 27, 2011 | Computers & Internet

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My DVD rom drive is not working I cannot "see" it on the system I have this error message "windowns cannot load the device driver for this hardware. the driver can be corrupted or m missing error code 29...


Check in device manager. To do this. 1st right click my computer, 2nd Click properties, 3rd click hardware, 4th click Device manager, 5th check that the computer is seeing the DVD/CD-ROM drives by double clicking the DVD/CD-ROM drives words or click the + symbol next to DVD/CD-ROM drives, the drop down menu will list your device if it’s there. If a device is listed double click the device. If it says it’s working properly click driver in the top bar and uninstall, then re-boot, the system will re-load the driver on re-booting. If the driver was corrupt it will re-install it correctly.
If the system cannot find the driver on re-booting it's missing from the systems file, go to the Support Fujitsu site and download and install the driver. Its free all you have to do is put the laptop details in the appropriate boxes and all the drivers for that laptop will be listed.
From your description of the error message it’s no doubt a corrupt or missing driver.
Hope this helps.

Feb 24, 2010 | Compaq Presario V4000 Notebook

2 Answers

My comp says code 39 can you help


Code 39 Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)Cause

There are several causes of Code 39 errors:
  • A required device driver is missing.
  • A required binary file is corrupted.
  • There is a problem with the file I/O process.
  • A driver that is referencing an entry point in another binary file is unable to load.
Recommended resolution

Reinstall the drivers for this device.

Uninstall and reinstall the driver

Uninstall the driver from Device Manager, and then scan for new hardware to install the driver again.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. However, sometimes, it will open the New Hardware Wizard which may ask for the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.
  1. On the device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.
  2. Restart your computer.
  3. Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
I am sending you a copy of this information in the hopes that it will be of some help in your situation.
Cheers!
Ron.

Dec 16, 2008 | Computers & Internet

2 Answers

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Follow this article to fix the issue..

http://www.windowsguru.org/solutions.html

Nov 29, 2008 | Computers & Internet

1 Answer

DRIVERS CD-ROM NEC DVD RW ND-2500A


WINDOWS CANNOT LOAD THE DEVICE(DVD ROM) FOR THIS HARDWARE MAY BE CORRUPTED OU MISSING (CODE39)

Oct 30, 2008 | NEC ND-2500A DVD±RW Burner

3 Answers

Wont Recognize DVD drive


Hi, the error code that you have is a known issue from Microsoft that needs a registry tweaks. Error code means "Windows cannot load the device driver fro this hardware. The driver may be corrupted or missing (code39)".
To resolve this problem, remove the affected filter drivers. To do this, follow these steps:1. Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.
If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.

Apr 23, 2008 | HP Pavilion dv6000z Notebook

1 Answer

My DVD -RW,STOPED WORKING


it's windows issue, you can reload the operating system.
or
you can follow this step from microsoft.
http://support.microsoft.com/kb/314060/en-us

Mar 07, 2008 | Acer Extensa 4620 Notebook

2 Answers

PC Saying there is a fault (code 39)


use this www.cdr-zone.com/forum/about4719.html&highlight=filtercheck

the 4.6 tool. download it. then run then click yess to all and restart. you havw corrupted upper or lower filter driver

Feb 10, 2008 | NEC ND-3540A DVD RW Dual Layer Burner

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