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check the gasket around the door,also make sure nothing is hitting on the shelves,if you have to remove some of the food,check the shelves and make sure they are back all the way,i've seen the bottom draws and shelves not in correctly,they stick out farther than they should hitting the door,remove the glass shelves that are on top of the draws and see if the door closes.let me know how you make out
Sounds like a typical defrost drain blockage. Not sure what model of profile you have if older or newer stile but when the defrost cannot drain to the pan below the refrigerator the water collects inside th refrigerator creating a mess. I'm going to send you to another web page that will help you see a better idea of just what i'm saying so we can help you resolve the problem and learn how to clear the drain and get the water to stop messing up everything. Be right back putting our daughter to bed and brushing her teeth, Sea Breeze
Take out all shelves and accessories that can be removed. Wash these thoroughly with a mild detergent (dish washing liquid and warm water) and rinse thoroughly. Allow them to air dry completely. * Wipe the inside walls of the refrigerator and freezer down completely with a solution of 1 quart warm water and 2 tablespoons of baking soda. Wipe the walls completely dry. * Leave the doors standing wide open. Use a fan to circulate air through the cabinets for several hours to completely dry the inside walls. After several hours, turn the fan off. * Replace the shelves in the refrigerator. Place shallow trays of one of the following deodorizers on the shelves of the refrigerator and freezer: o Baking soda o Activated carbon (used in aquarium filters, can be obtained at a pet store) o Cat litter o Fresh and unused coffee grounds (this may leave a coffee smell that would dissipate after several days) * After 24 hours, plug in the refrigerator and allow it to cool for several hours with the deodorizer still in place. Once cooled to normal operating temperature, remove the trays of deodorizer and put your food back into the refrigerator and freezer. * Keep some cereal size bowls of a deodorizer in the freezer and refrigerator cabinets for several days