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Would norton firewall stop me adding a printer, an error message comes up saying that the printer cannot communicate with my computer.

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  • beachywell Jan 03, 2009

    A Norton firewall will not let my HP Officejet L 7680 All-in-one install on my network. Do I have to uninstall Norton just to have this as a network printer?

    Bob

  • peteanddee Mar 02, 2009

    my new laptop installed the needed software for my dell 962 a10 all in one printer and said installation was succesful and i am ready to print but when i hit the print key it says it cant comunicate with the printer my printer worksfine with my desk top comp. (my desk top and printer is all dell) could there be a problem that dell puts a block on the printer somehow?

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On my officejet I haD to turn off spyware.

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Posted on Jun 25, 2009

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A firewall should not stop you from connecting with your printer as it does not handle requests from that type of interface. If your printer does not communicate with your comptuer check first if the USB is properly connected and see if the found new hardware wizard comes up when you plug in the printer. That will tell you if the computer sees the printer at all. Next thing to try is to plug it in another computer to be sure that it works. You can also try plugging the printer in the back of the computer instead of in front if that is where you have it.

Posted on Nov 18, 2008

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1 Answer

Dell AIO 922 printer cannot communicate with computer after Norton Internet Security installed


Norton changed your firewall settings to block that port. Open norton and look for Settings then manage firewall, then program rules...look for your printer someplace on that list and use the dropdown list to change it...if that doesn't work let me know...

Jun 25, 2012 | Dell Photo AIO Printer 922

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HPOfficejet Pro 8500 Wireless - need to open port 427 -Norton 360


hi first of all I would like to inform you that you have one of the best printers of HP now the open port error 427 that you get is generally due to blockage in network or firewall so we need to first check weather the printer is successfully connected to the network or not so press setup on printer go to network and then go to print network config page it will be on view network settings now note the ipaddress on the wireless tab of the page open a internet explorer and then type the ip address in the address bar and hit enter the printer page should open up if it does that means the printer is on network now turn off nortan firewall and turn on windows firewall now click on the add exception tab of windows firewall it vista it will be allow a programs through windows firewall now click on add port and in port name type the ip address of the printer in port number type 427 and then select udp ot tcp according to the error message you get in the installation if its udp select udp if tcp select tcp now in windows firewall click on allow programs through firewall and then in exception tab check all the entries related to hp apply and ok now restart the computer now try to install
if still you get the same error
click next if you have next highlighted and go to the next step and select the third option from the screen that will be contiue installing the printer
complete the installation
if the next is not highlighted then add an exception in nortan as well for guidelines open hp.com and in the search bar type c01633677 and open the document select nortan and see the instruction to add exception
if still problem persists let us know

Aug 23, 2009 | HP Photosmart C4580 All-in-One InkJet...

2 Answers

Get fatal error message after installationof


Make sure that your firewall program is shut down before installing the programs. I have hp program on mine and after I shut down my firewall it went through. Try downloading the latest software from www.hp.com

Aug 18, 2009 | HP Printers & Copiers

1 Answer

Stepson has a 2600 and when installed says everything is ready. when you print, message comes up about a communication problem. gives solutions about what to try, tried them all, except don't know how to...


I don't think you have connected the printer as a network printer. If you have just connected the printer to the computer, the firewall will not block anything to the printer. If it says system doesn't meet min. requirements, try increasing the RAM of the computer. That will probably help!

Jul 21, 2009 | Lexmark X2690 All-In-One InkJet Printer

1 Answer

I had a problem with my dell all-in-one photo 924 printer. I decided to delete the Dell AIO 924 driver to fix the problems with printing the docs by getting error message, ? communication not available?...


The problem could be because of ONE out of FIVE problems listed below. Try the steps recommended and it should fix the problem.
Thanks,
Abhishek

Jun 08, 2009 | Dell 924 All-in-One InkJet Printer

2 Answers

Can't figure out how to open the UDP port number 427


Don't know why this becomes an issue with these type of HP printers but i think ive worked a way around it...
Heres how you do it: (XP)
Control Panel>Printers and faxes>
Then select "Add printer" and choose the first option (Local printer attached to this computer)
An errormessage will appear saying they were unable to find printer. Click next to find the printer manually...

Now select "Create a new port" and choose standard TCP/IP... Ignore the list of different types of printers, now select "From Disk" and then click next... Once The computer recognizes the printer, it all should be in order...

Hope this could help you...!

Apr 25, 2009 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

Communication not avalible


I reuqest you to turn off the firewall program (Norton, McAfee, PC- Cellin etc) if you have installed any and then try using the printer.

Mar 22, 2009 | Lexmark Z2300 InkJet Printer

2 Answers

I have just connected a model X5490 to my computer.I keep getting the message that the computer is not communicating with the printer. My compter keeps flashing something that the firewall is blocking the...


It might be firewall, or in my case I was connected to my office over VPN. VPN connection from my PC blocked printer communication. Disconnected VPN and it started working.

Dec 19, 2008 | Printers & Copiers

2 Answers

It just won't print!


try to make un-install drivers for the printer, then reboot and install driver agin.
I think, it might be your driver currepted and cause this problem.

Please post your feed-back.

Gud-luck
Iqbal

Apr 15, 2008 | Lexmark X3480 All-In-One Printer

1 Answer

Printer Stopped Working


Check that norton allows access to the printer via the firewall as the printer talks to the computer as well.

Thanks J

Jan 03, 2008 | Brother DCP-7020 All-In-One Laser Printer

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