Question about Magellan GPS 320 GPS Receiver

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Magellan 320 Trying to update the 320s firmware to 3.15 and somewhere along the line the gps screen locked up showing "software upload mode active" datasend or any program will not recognize it nor will any of the key-pads change anything ...it is locked in this state...Appreciate some help here... E-mail jamesnejaim@dodo.com.au regards...jim

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  • jim nejaim May 09, 2007

    I sent mine to Perth Alan, They couldnt fix it ! Jim...."bloodnut"

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I have the same problem as you. I was able to contact Magellan on 1800 644 o33. in Western Aus advise me the download on the Magellan site is USA only. I will be sending it to them they may be able to fix problem? Alan

Posted on May 08, 2007

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You can try to update your GPS firmware.
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Magellan® RoadMate® 1200 Software Update Version 1.50/3.12 - Release Notes This update applies to Magellan RoadMate 1200. It includes the following features, fixes, and improvements:

Improvements:
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The software update version corresponds to your current software version:

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Dan, download from jungleghost.com and reload the same firmware FORCED UPDATE software and rewrite over the firmware.

To do this just attach the GPS to the computer and turn it on and set it for Connect to PC.

Then fire up the firmware software and let it do its job.

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Big problem .. you had a bad firmware download and the unit is now stuck in the development mode. Two solutions .. 1) return to Magellan for a replacement. 2) If not in warranty .. there is a third party repair center on the internet .. use your browser and search for 'magellan triton repair'

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To put a Sportrak into Software update mode that doesn't appear to turn on (Most likely due to corrupt firmware).

Hold NAV and MENU and press POWER. This should put your Sportrak into software upload mode. Once your GPS is in software upload mode you can use magup in expert mode to upgrade the firmware.

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I had same problem on 3/28/09.

According to Magellan and other people who have experienced the same problem, this is terminal to the unit. It can be caused by downloading the 08/09 Magellan map upgrade, which can cause the unit to permanently lock up. Magellan is well aware of the problem, and should offer to replace your unit if you have the problem. If you elect to have it repaired, Magellan can download the map upgrade for you in the repair process. Here is a site noting the same problem: http://74.125.93.104/search?q=cache:pNLjGT-i4-sJ:forums.gpsreview.net/viewtopic.php%3Ft%3D8958+magellan+4250+gps+stays+on+blue+screen&cd=8&hl=en&ct=clnk&gl=us

Questions for Magellan: 1) why would they sell, in 2009, gps units with old 2007 maps loaded in them, requiring the purchaser to buy a current map, and 2) if there is a problem with downloading the current maps, why is there not an advisement or warning to the installer.

Other than replacing the unit, there appears to be no "fix".

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The same thing happened to me. It turns out the USB to serial adapter had issues. Anyway to fix try this. Hold the NAV + Menu and press the power button. Your Sportrak should start up in software upload mode. You can then use the Magup program in expert mode to bring your GPS to life. I had to find a computer with a serial port to fix mine.
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1 Answer

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I'm not sure this will help, but per Magellan (see below), the firmware update must be run twice as your firmware is earlier than version 3. I have a GPS 315 with v2.03 and can't find a cable to update mine. My GPS 315 does not appear to have a cable connection either, just a screw port on the back for a carrying strap. Was your homemade cable wireless? How did you make it?

You must follow instructions exactly to avoid corrupting your unit's flash memory.
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  2. Connect your receiver to your PC using the PC or Power/Data Cable.
  3. Turn on the receiver and press the NAV key.
  4. Make sure the batteries are at least 50% full.
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