Question about Sport & Outdoor - Others
My brand new Gemmy light show lollipops don't seem to be working right. We have already returned two sets and the website is useless. When we plug the three sets in together, they don't sync themselves and run on three different cycles. Any ideas on how to fix this?
The gemmy light shows are amazing when working correctly. BUT that may be for one season only. I bought the white trio set of Christmas trees after one season the trees turned brown, tried to get in touch gemmy. Two days later my reply was I improperly stored my trees. All the other set of trees I've seen turn brown after one season. As far as I know gemmy quit making the white trees. Long story short they did't warranty my trees, as for the lollipops 4 or 5 light systems aren't interchangeable, I tried to replace the led in my 5 light system with a led from a 4 light system the led worked but wouldn't sync. When trying to make repairs you must use parts from alike sets of the same year models, alike models from different years don't work. Also when changing led circuit boards solder the wires the way you take them off or you'll short the board out. If you have bad sets of lights you can make repairs if they are alike.
Posted on Dec 04, 2009
According to Gemmy, the 4 light sets ARE NOT COMPATABLE with the 5 light sets. The programs are different and will not work together. I told them that it would be nice if they would EXPLAIN THIS on the stupid box. I'm stuck with four, 4 light sets, that won't work with my existing six, 5 light sets. I've asked Gemmy where I can find some 5 light sets, and they won't respond. In fact, Gemmy customer service is SO BAD, I'm amazed I got them to fess up to the fact that the light strings are totally incompatable.
Posted on Dec 02, 2009
I bought the Gemmy light show unit with 12 plugs. We spent two weeks putting up lights for the show. It worked for seven days and went out. The web site told us to rub a key on the plug to reset the system - of course did not work. Gemmy would not honor their product. Very disappointed in the whole idea!
Posted on Jan 05, 2010
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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