Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Unable to clean

I have a Brother MFC420CN all in one printer. I recently installed new ink catridges and the printer is giving me a message indicating the printer is unable to clean see troubleshooting and routine maintenance in user's guide. I don't see anything online that shows me how to addres this problem.

Jaquonda from Newark, NJ

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I am facing the problem of clean unable 46 and clean unable Af please give me solution


The error message "Clean Unable 46" is an indication that the machines ink absorbers are full or almost full. The ink absorbers hold liquid and dried ink after it has been purged from the print head. These absorbers can control enough ink for the expected life of the machine.

There is a possibility that this message may have occurred in error. Upgrading the firmware of the Brother machine may resolve the issue. Follow the procedure below to determine if a firmware update is required:
-if the display screen is displaying an error message, press the STOP/EXIT key to change the LCD to the main screen.
-press the # and * key at the same time. The first 2 characters on the top row will determine the ROM version.

If the ROM version is OE or greater (example: OF, OG, OH, etc), the firmware does NOT need to be upgraded. If the ROM version is OA, OB, OC or OD, follow the procedure on this link to upgrade the firmware.

If the message "Clean Unable 46" continues to appear on the display the Brother machine after completing the firmware upgrade and your machine is within warranty (even if it's not under warranty you have to do the same thing), you have to take it to a Brother Authorized Service Center. http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002600/000059/faq002659_000.html?reg=us&c=us&lang=en&prod=mfc290c_all&Cat=11

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I put a yellow ink cartridge in printer and it is new but the printer is saying yellow cartridge is empty so i am unable to print anything what do i do


Did you remove the plastic Seal undernith your ink Catridge, also check for any dry ink deposites where the yellow catridge sits in the catridge carriage box, if present use an alcohol cleaning pad to clean the carriage and re-install and verify.

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Brother printer mfc420cn getting error message cannot clean. I have looked for paper jams and found none. I also tried unplugging it for an hour. Still getting the same message


Most likely cause, foreign material under the carriage path. If you do not have stored faxes, jump to instruction step 3 in this support document from brother:

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MFC420CN waste ink absorber how do you replace it or clean it ?

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Remove the ink, turn off the printer. restart the printer then reinstall the ink

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