Question about Palm Treo 750 Smartphone

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Cannot sync between Treo750 and Laptop anymore

MasterSaint, my Treo 750 will not sync anymore with my laptop. The laptop recognizes that a device is plugged in thru the USB when I connect it, however, it is not able recognize the Treo on the other end. I have tried all the things the Cingular tech support staff told me to try with changing settings, etc, but nothing seems to work. Any help or direction you can provide? Thanks much in advance.

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  • aah2000 Nov 18, 2008

    Thanks. I did installed the ActiveSync on another computer to isolate the problem. It did not work, so I assume the problem is with the Treo 750. The final suggestion from the Cingular tech support staff was to perform a hard reboot on the phone. Did not want to do that unless I have exhausted all other options.

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  • Master
  • 928 Answers

Based on the things that you have said the first suggestion that i could give is to try another computer install the program and see if it will sync with the Treo. That will help you isolate the probelm.

Posted on Nov 17, 2008

  • Thomas Lim
    Thomas Lim Nov 18, 2008

    Yes the hard reset would indeed be the only option left.

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