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Posted on Nov 17, 2008
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Kenmore Elite LD Error

I've been reading about LD errors all day - and so I started taking apart my washing machine - but I can't figure out how to get the basket out.  I removed the cap where the laundry softener goes - and I popped out the cap that was below that.  Now what???
My husband will be home in 4 hours and he's going to kill me if I have a gutted washer on the floor!!1

  • 2 more comments 
  • mariananelso Nov 18, 2008

    Thanks, I did all of the above - pump was clean as were hoses going into it.  I can see from the bottom of the machine that right above where the pump sits there is a bunch of junk...  And I'm trying to get there to clean it out - I think the only way to get there is to pull out the basket - but I can't get it out.


  • mariananelso Nov 18, 2008

    Thanks Duby - but how do I get to the bolt?  It's way down in the center of the agitator - I can see it with my flashlight - but no idea how to get down there.





  • mariananelso Dec 03, 2008

    Hey Duby - I can't find an extension long enough to get to the 7/16 bolt - The LD error has gone - but when I watch it wash from behind - I can see a HUGE furr ball or something under the basket.




    Do you have any other ideas how to get the basket out?

  • mariananelso Dec 13, 2008

    So - I bought the 7/16 extension on ebay - and I just tried to get the bolt out - do I just pull the bolt straight up?  Or do I have to unscrew it - sorry to be clueless about this - but this is the first time I've even used tools....




    The LD error is not showing any more - but I can see a huge ball of stuff under the bin when it's filled with water - 


    Now I've created a new problem - the washer won't spin..... When it gets to the spin cycle, it clicks a few times and then just gets stuck there.  What have I done?


    Thanks for the help!

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1 Answer

Justin Duby

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  • Expert 370 Answers
  • Posted on Nov 18, 2008
Justin Duby
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Joined: Nov 14, 2008
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LD means long drain. First check to make sure that there is nothing stuck inside your drain hose. The next thing to check is your pump. lean the washer back and locate the pump. Next take it loose and clean out any debrit inside it. That should take care of it. If not check your lid switch.

  • Justin Duby
    Justin Duby Nov 18, 2008

    To take the basket out you have to pull the agitator. You can do this by pulling the 7/16 bolt out of the center of the agitator. Lift up and pull the agitator out. Next there is a nut on top of the tub That has 4 slots in it. Put a large screwdriver in one of the slots and hit it with a hammer to the left to loosen it. when you get that nut off just puul the basket out.

  • Justin Duby
    Justin Duby Nov 18, 2008

    You have to get a ratchet with a long extension. When you get to the next step with the nut holding in the tub, Dont give up. It takes a special tool but a screw driver and hammer will work.

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Hello & Welcome to FixYa

Ld means long drain and is displayed when it takes longer than 5 minutes to pump out the water to a point where the pressure switch resets. To solve this problem make sure that the drain filter pump assembly located inside the bottom front panel is clean and after cleaning if the error returns then the pressure switch needs to be tested and if bad then it needs replacement. Please get back to me if you have any other questions.

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An LD error indicates long drain time which means that there is either something stuck/clogged in the pump or the pump itself has gone bad and should be replaced. You can take it apart completely and check for impeller damage or clogs. You have to clean it completely so make sure that you have lot of towels ready as there will be water coming out of it when you clean the pump. Hope this helps...please post back for further assistance.

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We have a Kenmore Elite Calypso, it is not washing

"Ld" (Long Drain) flashes
Is the drain hose kinked or clogged?
Press STOP/CANCEL to clear the display.
• "CA" or "Cl" (Current Limit)
Is the washer overloaded?
Press STOP/CANCEL to clear the display.

Here is a manual:

http://www.managemyhome.com/mmh/lis_pdf/OWNM/L0102048.pdf

See page 17.
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My Kenmore Elite keeps flashing LD after I start to wash. Then the machine stops washing. Clothes are not wet, but I heard water going into the machine. How can i fix this?

“F21” (AKA SD) is a Long (SLOW) Drain error (LD). If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:


1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2.
2.Check the drain hose to make sure it is not kinked or clogged.
3.Check the electrical connections to the pump and ensure the pump is running.
4.Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump.

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Hi there,

Ld - Long drain - Ld flashes if it takes longer than 5 minutes to pump out water to a point where the operating pressure switch resets. Press STOP/CANCEL to clear the display.

Good Luck!!

Thanks
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