Question about Acer Aspire 5610-4648 Notebook

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DVDCD ROM NOT WORKING

I have an ACER 5610Z laptop. No restore disc available. I have tried to restore from an earlier backup as well as uninstalling and reinstalling. In devices it is labeled(!slimtype DVDRW SSM-8515S ATA DEVICE). I get the message 'windows cant load device driver for this hardware-Driver may be corrupted or missing (code 39). When I update driver I get the message 'the best driver software for your device is already installed. Software is up to date. Can you help!?!

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  • 244 Answers

It's look like windows registry problem.
follow this step from microsoft:
http://support.microsoft.com/kb/314060

if this isnot working, try to reload your operating system.

Posted on Nov 23, 2008

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Posted on Jan 02, 2017

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2 Answers

Restore windows xp home basic to factory settings


Hi coz352...

Select models of Acer computers, with Microsoft Windows, have the ability to have the Operating System reinstalled from a hidden partition built into the computer.
Note: During the process, all data stored on your computer will be overwritten. This means all your files, such as email and photos, will be erased. Therefore, we recommend making a backup of all personal data before starting the recovery process.
To start the system recovery:
1.Restart the computer.
2.When the Acer logo appears on the screen, press the Alt and F10 keys repeatedly.
3.If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
If the ability to reinstall from the previous method is not available or fails, recovery of the Operating System will need to be from Recovery Media. If you do not have a set of Acer Recovery Media, you may purchase the set online from the Acer Recovery Media Order Form..
Note: If your computer does not have an internal optical disc drive, an external optical disc drive will be required in order to recover the Operating System using Acer Recovery Media.
1.Restart the computer.
2.When the Acer logo appears on the screen, press the F12 key repeatedly to enter the computer's Boot Menu.
3.Press the CD-ROM drive eject button and insert the disc labeled System CD.
4.Close the CD-ROM tray.
5.Refer to on screen instructions to select either CDROM or USB CDROM.
6.The computer will boot from the Acer Recovery Media
7.When prompted for the Recovery CD, remove the System CD and insert the Recovery CD.

Note: If there are multiple Recovery CDs, please insert the first of the Recovery CDs.

8.After the system recovery application has loaded, follow the prompts to reinstall the Operating System.
Note: if your computer is unable to run the Acer Recovery process, or errors occur during recovery, please contact Acer support.
Please take time to rate me

Sep 19, 2011 | Acer Aspire 3680 Laptop

1 Answer

My acer aspire 4315 stuck at boot with white screen, when using external monitor it show acer boot screen and stuck there. I can press F2 for setup but nothing happen.


http://tim.id.au/laptops/acer/aspire%204715z%204315.pdf
Above is a link for your Service manual, inside is everything you need to know to troubleshoot and repair your machine, this is the manual that us engineers use to repair these units.
This could be your HDD, failed. Work through, the troubleshooting procedures.
Anyway try this below first. Run Acer eRecovery Management Copy the Acer factory default backup disk Image Create backup of the system Create a complete backup Creating an incremental backup Erase a backup point Using the option ‘‘Burn Disk’’ Burn a backup disc with the factory default settings Burn a backup disc with the parameters of user Copy the current system configuration to disc Burn a disc backup software Restore the system Restore system to factory default settings Restore system from backup user Recover the system from CD / DVD Re-install applications / drivers Other means of System Restore No Restore CD / eRecovery / password / ALT + F10 or F10

May 14, 2010 | Acer Aspire 4315 Notebook

2 Answers

I want to reset it


Unlike other laptops, Acer laptops integrate a computer management utility called 'Acer eRecovery Management' to create backup of hard drive data, create restore point, reinstall applications & drivers, and reset Acer laptop to factory setting.

Step 1: Before starting your Acer laptop, ensure that there is no external storage device attached to it. Now start your laptop.

Step 2: Press 'Alt + F10' when the laptop starts booting, and wait for a moment while Windows loads the reset files.

Step 3: When 'Acer eRecovery Management' window appears, select 'Restore System from factory default' and click 'Next' to continue.

Step 4: Again click 'Next' to reset your Acer laptop. This process will erase all data from your hard disk and reset your Acer laptop to original factory settings.

Step 5: Click 'OK' in the notification window to begin the the resetting operation. Now wait while your Acer laptop is reset to factory settings.

Tips: You can also create a backup copy of your laptop data before factory reset. Simply click 'Backup' in 'Acer eRecovery Management' window.

If you face any issue with your Acer Notebook, feel free to get expert technical assistance at
http://www.vtechsquad.com/acer-support/

Apr 04, 2010 | Acer Aspire One Netbook 8.9" Notebook

1 Answer

I have an Acer Aspire 5720, ive had it for a year now and it is starting to slow down. I have lost the booklet to it and i need to do a master reset on it. Ive already backed everything up im just finding...


This was taken straight out of the manual for your model, which can be found here.

Acer eRecovery Management
Acer eRecovery Management is a tool to quickly backup and restore the system.
You can create and save a backup of the current system configuration to hard
disk, CD or DVD. You can also backup/restore the factory default image, and
reinstall applications and drivers.

Acer eRecovery Management consists of the following functions:

1 Create backup
2 Burn backup disc
3 Restore and recovery

This chapter will guide you through each process.
Note: This feature is only available on certain models. For systems
that do not have a built-in optical disc burner, plug in an external
optical disc burner before entering Acer eRecovery Management
for optical disc-related tasks.

When using Acer eRecovery Management, you may be prompted to enter the
Empowering Technology password to proceed. The Empowering Technology
password is set using the Empowering Technology toolbar or when first running
Acer eLock Management or Acer eRecovery Management.

Create backup

You can easily create full and fast (incremental) backup images of your system
configuration to hard disk from the main Acer eRecovery Management screen.
Note: Fast (incremental) Backup is only available after a Full
Backup is made.

1 Press <Alt> + <F10> or select Acer eRecovery Management from the
Empowering Technology toolbar to start Acer eRecovery Management.
2 In the Acer eRecovery Management window, select the type of backup you
want to create using Full or Fast.
3 Follow the instructions on screen to complete the process.
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English
Burn backup disc
Using the Burn Disc page of Acer eRecovery Management, you can burn the
factory default image, a user backup image, the current system configuration,
or an application backup image to CD or DVD.
1 Press <Alt> + <F10> or select Acer eRecovery Management from the
Empowering Technology toolbar to start Acer eRecovery Management.
2 Switch to the Burn Disc page by selecting the Burn Disc button.
3 Select the type of backup (factory default, user, current system,
application) you would like to burn to disc. Choosing to burn a user backup
will burn your most recently created backup image to disc.
4 Follow the instructions on screen to complete the process.
Note: Create a factory default image when you want to burn a
bootable disc that contains your computer's entire operating
system as it was delivered to you from the factory. If you wish to
have a disc that will allow you to browse the contents and install
selected drivers and applications, create an application backup
image instead — this disc will not be bootable.

Restore and recovery

The restore and recovery features allow you to restore or recover the system
from a factory default image, from a user created image, or from previously
created CD and DVD backups. You can also reinstall applications and drivers for
your Acer system.
1 Press <Alt> + <F10> or select Acer eRecovery Management from the
Empowering Technology toolbar to start Acer eRecovery Management.
2 Switch to the restore and recovery page by selecting the Restore button.
3 Select the backup point you would like to restore from. You can also
choose to recover the system from a factory default image, recover from a
previously created CD/DVD or reinstall applications and drivers.
4 Follow the instructions on screen to complete the process.

Dec 20, 2009 | Acer Aspire 5720 Notebook

2 Answers

Acer 5610z CD drive


the lens might hav been damaged if its in warranty period then u can replace it otherwise u hav to get a new one......

Aug 30, 2009 | Acer Aspire 5610 Notebook

1 Answer

Hp CD\DVD rom not reading CDs, but is reading DVDs?


cd/dvd rom is probably not working ,try using a lense cleaner disc if that doesn't work it's cheap enough to just install a new drive DVD/Rw as they are about £20.00 new.

Jul 30, 2009 | HP Computers & Internet

1 Answer

Acer m5100 recovery discs


Restore disks are available from Acer. If you complain loud enough they may even send them for free.

Dec 13, 2008 | Acer Aspire 4520-5582 Notebook

1 Answer

Acer orbi cam


you can restore applications and drivers from the restore discs or partition.

Mar 25, 2008 | Acer Aspire 5610 Notebook

1 Answer

Help with burning off my home made dvd on my laptop Acer Aspire 5610z


TRY CLEANING WITH LENS CLEANER ELSE THE PROBLEM MAY BE ALIGNMENT NEEDS TO BE DONE AT SERVICE CENTER (RECOMMENDED /OPINION) ELSE CHANGE DVD ROM

Mar 07, 2008 | Acer Aspire 5610 Notebook

1 Answer

Laptop gets an error reading when it is powered up


I bet you have VISTA and tried to uninstall Norton. Sounds like one of the Problems I've had with my 3680. I traced it to a VISTA-ACER driver problem. Something about the restore disks booting XP to install the drivers and not all of them VISTA ready. I've had to send mine back to ACER twice for a system reload. The first when I did a restore to get rid of the VISTA upgrade that I installed and the WIFI wouldn't work on restore. When I got it back I tried to uninstall Norton and got the message you are getting. Ended up sending it back to ACER again. After the last time there was a bunch of MICROSOFT driver updates and I'm stuck with Norton.

Jan 13, 2008 | Acer Aspire 3624WXMi Notebook

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