Why can't I Uninstall Hp2610 software for Reinstall?
Hello, I am trying to Uninstall hp2610 software on the Add/Remove but it will Not Uninstall for Reinstall? The reason for wanting to do this is because I cannot transfer pictures to my computer from my printer. Any suggestions for either problem? Thanks, Nannybrook
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I believe your issue is that the contact points within the printer could be dirty.
Clean the contacts within the bay, where the cartridge goes in, with a #2 pencil eraser; then install the cartridge.
If the cartridge still will not recognize, then try another cartridge.
If this cartridge still doesn't work, you will have to replace the printer.
Hi Good day!!! The way it works for me (different HP all-in-ones, earlier photo smart) is I start Photo Smart, then (once it's loaded), I press the Scan button, and it scans (or brings up a scan menu on the little LCD on the scanner where I tell it to scan).
If this is what you're trying and it doesn't work, you might not have installed the software correctly. The scanner drivers are very picky about when you plug in the scanner to the computer during installation -- if you plug it in before the install program says to do it, the scanner won't work (though the printer will).
The thing to do in this case is (1) unplug the USB cable from the back of the computer, (2) go to control panel->add/remove programs, and remove the scanner drivers, (3) shut down and restart the computer (very important), and (4) put the HP CD into the computer and reinstall the scanner, only connecting the cable to the computer when the program tells you to do it.
When this printer first came out, I got all excited and bought one, within six months I had it on the shelf, and went back to my HP2610, which I am still using. I personally think that this is the Edsel of HP printers.