My garage door will close if I push the button inside the garage and it will open that way but my little hand held opener will not close or open the door if I am standing outside the garage. Thank you,
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So it seems the Main garage door unit on the ceiling is ok. The problem is with hand held unit. Usually the circuitry is ok. Try changing the battery. It has helped me. Also make sure the sensor on ceiling unit is not blocked ad is free of cobwebs.
there is an error in the system. most likely The safety beams (mounted on the track near the floor) are out of alignment and the LED light should be blinking. The garage door opener will not let the door close if the beams are misaligned. Realign them and the LEDs on the beam or on the operator will stay on. you should be able close the door now with one push.
UNPLUG THE UNIT AND WAIT 5 MIN.
WHEN YOU PLUG IT BACK IN CLAER ALL CODES BY HOLDING DOWN THE PROGRAM BUTTON FOR 20 SECONDS.
NOW TRY TO PROGRAM EACH REMOTE AND KEYPAD - IF THERE IS STILL A PROBLEM CHANGE THE BATTERIES AND REPEAT THIS PROCEDURE.
Could be a bad wall button or a smashed wire.
Anytime a door opens and/or closes by itself, or remotes work intermitantly I look for a smashed wire between the motor unit and the wall button or a bad wall button.
If the wire is smashed the insulation becomes so thin that power will leak thru the insulation and activate the door or interfere with the remote.
Loosen the staples with a small screwdriver and slide the wire about ½ inch to move any areas of thin insulation away from the staples.
The second thing would be a bad wall button or a remote with a sticking button.
Or a remote in someone’s purse that gets the button pushed by other stuff in the purse.
The test is to disconnect the push button wires at the power unit. If the self operation / interference stops you have located the problem. If you reconnect the wires and disconnect the wire at the wall button this will tell you if the problem is the wire or the button.