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Because it's NOT a paper jam, but a cartridge cradle jam, I suppose it's an ink jet printer??? if so, check for debrie arround the cradle shaft that could prevent the printing cradle to move from left to wright... you could also lubricate the shaft by rubbing a little bit of grease on it with the tip of your finger (verry thin layer), as ink sometimes gets on it and tends to become sticky with time...
1. Turn the printer off and open the access cover. 2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) 3. Turn the printer on, load some paper, and press the Form Feed button. 4. Watch the paper as it feeds through and try to determine where the jam is occurring. 5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service. 6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. 7. Turn the printer off. 8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. 9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
This might help . . . Mine finished printing one doc & then made a terrible noise & sent a message to my screen that "print cartridge cradle is stuck." When i opened door, i could see it was stuck off to the left side so left cartridge was obscured. I could not get it to budge, although i kept turning it off, gently pushing & turning it back on. Finally, i got my hand inside & determined that the little door to the left-side cartridge had popped open & was causing it to remain stuck. After some struggles (turn off printer first!) i was able to maneuver it around & close it tight. Now, all is well . . .
Hi, I have a HP Photosmart 8050. Runs good till Now. 1, ONE Sheet of paper Jamed. THe RED Light Keeps Blinking Like crazzzy. I unhooked it to re-boot. It says Print Cartridge Cradle is stuck. Clear Jam & press OK. Iv'e L@@KED 4 anything. Nothing in way. I took the ONE sheet out. Still Nothing. It's Like my X-wife. 1 item wrong and a Bunch of ****. New Ink. Got Milk. Oh wrong Commercial. Got Fix. Retired Handi-capped sanior, Ron
There seems to be a problem with the cradle not "lifting" itself up and over what appears to be some sort of guide. Rock the cradle gently back by hand (it will only move a few millimeters) and move it all the way to the right into its bay. Cycle the printer power and it should be fine.
I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.