My razr simply stopped working one day. When you open it and power on, the keypad lights up, but display is blank (not white), and does not dial. Just wondering if it can be fixed. By me preferrably. Thank you in advance for any and all assistance!
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Yes this is the most common problem with the RAZR.
There is a small cable connecting the screen to the keypad part of the phone. This cable is called a flex cable and fits through the hinge of your RAZR so that the screen and keypad are connected even as the phone opens and closes on the hinge.
BUT, this cable often wears out or can even be severed even a slight bit, and the phone would then work, but only the bottom half, the screen would be dead. I fix this issue for people more than any other cell problem. You need to have the flex cable replaced.
my moto v3i just stopped turning on. everytime i press the power button,
the keypads just lights for about 1 second ands then turn off again.
i tried to use the combination key,
POWER BUTTON (+) * (+) # and then the screen displays the BOOT LOADER thing so i thought this phone might be ok
Remove the battery and SIM card, wait about 5 minutes and re-insert everything. If the screen shows up, well and good. If not, there is a problem with the display and you will need to get the device serviced.
I have managed to fix the problem by doing a software update.
I stumbled across the solution..........I had the phone connected to the computer when I started it in the 'boot loader' screen as opposed to just turning it on. This time the computer recognised the phone was connected and through the motorola software update program I was able to update the software and the phone now works fine.
BTW I did lose all my address book, messages etc.
To start in the boot loader screen hold down the * + # + pwr keys all at once.
Upma I have experienced this before and if the phone has been damp by body heat or other moisture then it does do this. try drying it out with a hairdrier on a cool setting. then leave it to dry properly for a couple of days in a warm NOT HOT place. the keypad will start to work and the battery will settle as well. let me know how this goes. t1m0thy
Either your battery is completly dead - and thats easy to replace for under $40 - otherwise it may be your flex cable - but the k1 is built stronger than the razr ever was - did you drop water on it? check if the white sticker under the battery is still white and not pink
Ive had 2 silver razrs and my first did the exact same thing it's a sensor intenally that wears out ecspecialy on the silver ones dont ask why? But i sent my back and replaced it. If you pay insurance everymonth like me use it!!