Question about Printers & Copiers

1 Answer

HP710c printer will print only yellow and black. Have changed colour cartridge, have cleaned contacts on cartridges and cartridge cradle, but this doesn't solve the problem. Have tried printing from several different applications. Is there anything else I should try or do I just but another printer?

Posted by on

  • sandcfreake Nov 18, 2008

    I've been through the self clean procedure and got a print out of the test sheet, but it only shows black and one colour - it's actually magenta, not yellow as I said in original message. This was the first thing that I tried, before cleaning contacts. Printer has been working fine for years. Got a new computer running Vista Home Premium 6 months ago, and it's been working fine with this. Any more suggestions?

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 14 Answers

Try the self clena and colour test function, built into the printer. Is the printer recognizing that these are installed?

Posted on Nov 17, 2008

  • lucasavaitor Nov 19, 2008

    It is definately a printer only problem, becuase self clean doesn't involve the computer. I would get a new printer. My brother printer has been troublesome, and they get low marks for reliability.
    Sorry


×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Have hp deskjet 6540 printer. yellow light on right side under x keeps blinking not printing. Am I out of ink?


Follow each of these steps until the problem is resolved:

Remove and then reinsert the print cartridge(s) into the printer.
Clean the print cartridges automatically using the Clean Cartridges option in the Printer Assistant.
Manually clean the print cartridges and print cartridge cradles:

Open the printer cover and wait until the carriage moves to the center.

Press the Power button to turn off the printer.

Disconnect power cord from the back of the printer.

Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.

Lightly moisten a cotton swab with distilled water.

Clean the face and edges of the print cartridges with the swab. Do not touch the print cartridge ink nozzles or copper contacts.

Wipe the underside of the print cartridge cradle walls using a clean, moistened swab.

Reinsert the print cartridges.

Close the printer cover.

Connect the power cord to the back of the printer.
Press the Power button to turn on the printer.

Calibrate the print cartridges.

If the light is still flashing, replace the print cartridges.

Aug 24, 2010 | HP Printers & Copiers

1 Answer

DeskJet 895Cxi Printer ran out of black ink before my summerholliday. Back on job monday I replaced a new inkbox, HP 45 Black. The colour ink was changed just before my holliday. Still the orange light...


Follow each of these steps until the problem is resolved:

Remove and then reinsert the print cartridge(s) into the printer.

Clean the print cartridges automatically using the Clean Cartridges option in the Printer Assistant.

Manually clean the print cartridges and print cartridge cradles:

Open the printer cover and wait until the carriage moves to the center.

Press the Power button to turn off the printer.

Disconnect power cord from the back of the printer.

Remove the print cartridges and place them on a piece of paper with the nozzle plate facing up.

Lightly moisten a cotton swab with distilled water.

Clean the face and edges of the print cartridges with the swab. Do not touch the print cartridge ink nozzles or copper contacts.

Wipe the underside of the print cartridge cradle walls using a clean, moistened swab.

Reinsert the print cartridges.

Close the printer cover.

Connect the power cord to the back of the printer.
Press the Power button to turn on the printer.

Calibrate the print cartridges.

If the light is still flashing, replace the print cartridges.

http://www.fixya.com/support/t5472914-hp_deskjet_932c_went

Aug 04, 2010 | Printers & Copiers

1 Answer

Hp color laserjet 2840 - prints one page in color, next in black & white. Yellow ink cartridge light blinking. Says "replace supply, using black only". Yellow wasn't showing as low previously.


Follow each of these steps until the problem is resolved:

Print a printer self-test by holding the power button down with a pencil and opening and closing the top cover four times.
Check the nozzle self-test pattern in the self-test print out. If one or more of the solid rectangular areas are missing, an electrical contact problem may be present.
Remove and then reinsert the print cartridge(s) into the printer.
Print the document.
If the problem persists, follow the steps listed above for cleaning the print cartridges and print cartridge cradle.
Try printing again. If the problem continues, replace the print cartridges.

http://www.fixya.com/support/t5717191-hp_deskjet_6540_printer_yellow_light

Jun 18, 2010 | HP LaserJet 2840 Printer

2 Answers

Hpdeskjet932c quit printing yellow & blue


Just try with replacing the color cartridges may be it is dry.

Sep 24, 2009 | Zebra 110Xi III Plus Thermal Printer

1 Answer

Installed black ink but hp psc 750 keeps saying install colour and i only have black ink. Can you operate this printer without colour in.


Print cartridge
When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.
Clean the contact points on the cartridges with a dry, lint-free cloth.
1. Open the top cover of the printer.
2. Remove the print cartridges.
3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth. Use a dry, lint-free cloth to remove moisture from the contacts.
5. Insert the cartridges back into the printer.
6. Close the top cover.
7. Try printing again.
If you still cant communicate try with new cartridge .

Aug 19, 2009 | HP PSC 750 All-In-One InkJet Printer

1 Answer

HP Photosmart 7760 wierd colours and white lines


In this case I would suggest you to clean the cartridges of the printer.

Cleaning the ink cartridges with the HP Printer Toolbox
  1. Click Start .
  2. Click Settings .
  3. Click Printers .
  4. Right-click the icon of the printer in use.
  5. Click Properties .
  6. Click the Services tab.
  7. Click Open the HP Photosmart Toolbox or Service this device.
  8. Click the Device Services tab. This tab does not display in Windows XP; proceed to the next step.
  9. Click Clean the Print Cartridges .
  10. Follow the onscreen prompts.
Manually cleaning the ink cartridges
  1. Turn the printer on and lift the top cover.
  2. After the ink cartridges have moved to the center of the printer, unplug the power cord from the back of the printer.
  3. Remove the ink cartridges and place them wide side down on a piece of paper.
  4. Prepare a clean, foam-rubber swab or a lint-free cloth slightly dampened with water.
  5. Locate the copper-colored circuitry strip on the back of each cartridge.
  6. Clean the copper-colored strip with the dampened swab or cloth. Do not wipe the nozzle end of the cartridge or touch the nozzle plate.
  7. Clean the carriage contacts on the back wall of the ink cartridge carriage with a damp foam-rubber swab or lint-free cloth. Use a dry foam-rubber swab or a lint-free cloth to remove moisture from the contacts.
Cleaning the ink cartridge cradle
  1. Assume an eye level position with the HP Photosmart printer.
  2. Locate the ink cartridge cradle.
  3. Using clean, moistened swabs, wipe the underside of each wall of the carriage where fibers may collect and come in contact with the paper. Repeat until no ink residue is seen on a clean swab.
  4. Reconnect power cord when finished cleaning.
  5. When finished cleaning the ink cartridges and the cradle, print a test page.

Aug 03, 2009 | HP Printers & Copiers

1 Answer

Won't Print Yellow Ink


your yellow colour is used mostly please refil your colour cartridge or change your colour cartridge.

Jul 30, 2009 | Epson Stylus C44UX InkJet Printer

1 Answer

Color ink cartridge is defective but black cartridge is okay.


No, you can't print with only one cartridge in the printer. The printer needs both of them to close the electric circuit. Remove the color cartridge and inspect it. Clean the electric contacts on it- sometimes, when the contacts are dirty, the printer cannot recognize the cartridge. If that doesn't do the trick, you will need to replace the color cartridge.

Nov 17, 2008 | HP DeskJet 932c InkJet Printer

1 Answer

Change ink cartridge


Here is the procedure to change the ink cartridge
  • First Press the POWER button to turn on the printer.
  • Open the top cover.The cradle moves to the center of the printer.Open the cradle latch.
  • Slide the print cartridge out of the print cartridge cradle and discard it.
  • Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strip is on the bottom
  • Slide the print cartridge firmly into the cradle. Ensure that the copper contacts the print cartridge meet the copper contacts of the print cartridge cradle
  • Close the cradle latch.
  • Verify white paper is loaded in the printer, then close the top cover. The printer automatically prints a calibration page for optimum print quality.

good luck:-)

Oct 08, 2008 | HP Printers & Copiers

Not finding what you are looking for?
Printers & Copiers Logo

Related Topics:

145 people viewed this question

Ask a Question

Usually answered in minutes!

Top Printers & Copiers Experts

kakima

Level 3 Expert

96576 Answers

old marine
old marine

Level 3 Expert

1472 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...