Question about Linksys Wireless-G Broadband Router

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E-mail connection problem. I can't receive e-mails.

I just reconnected my Linksys router and returned to Shaw net work. I can't receive messages.

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  • 4,338 Answers

The Maximum Transmission Unit (MTU) settings need to be adjusted in the router.
1. Connect to your router's admin interface. Open a browser page type in 192.168.1.1. The default username is blank, default password is "admin" (without the quotes).

2. Click on the Advanced tab from the menu.

3. Select the Filters tab and find "MTU" towards the bottom. Select "Enable", enter your desired MTU value (usually 1500, or 1492 for DSL) in the text field on the right, and click Apply. The router will restart to apply the new settings.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


Posted on Nov 18, 2008

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Dear Agathe,

you are mentioning more than one issue here and so lets get to them in order:

  1. The email address the note fom your ISP (Internet Service Provider) Videotron was sent to, appears as an address that was given to you by your ISP They often do that to facilitate their communication with you. I.e.bob@comcast.net or mary@at&t.com.So that's ok.
  2. Please...never, EVER write your email in a post like you did, unless you are looking forward to thousands of unsolicited mails. Spammers are just looking forward to collecting mail addresses like this. If you really have to do it, write it like "agathe[at]mail.com" (replace the "@" with "[at]", so a computer will not be able to associate the "@" with a valid mail address, but a human can understand it.
  3. To your original problem: Yes - I would treat this serioiusly. You apparently have a wireless network at your condo and NO security installed. This is like leaving your phone outside your door and wondering why your phone bill is so high when you return.
    If you don't need a wireless setup, you should disable that. If you want to have a wireless network, you have to secure it. Obviously someone used your internet access to download illegal material and you have to stop that!
    So... get out the manual for your router (or download one from the internet) and look up how to secure a wireless network. Since you have not noted which router you are using, I can't give you more details here, but I am happy to help you if you come back to this page and give me the necessary information (make, model, model number).
  4. Work together with your ISP to solve that problem and also to let them know that someone abused your connection and you are going to fix that.
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