Question about Motorola Mobility Moto Q

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I have a MOTOROLA MOTO Q PDA flashed to CRICKET - internet probs.

I have a MOTOROLA MOTO Q PDA CRICKET CELL PHONE fully flashed to Cricket with internet capabilities. However, when I received my phone and when I go to the web browser, it asks for a login name and password. I was instructed to enter my email and password as follows:

ENTER YOUR INFO AS YourPhoneNumber@mycricket.com
Example: If your phone number is 832 777 8888 Enter 8327778888@mycricket.com
Enter password = cricket (no caps)
leave domain name blank
I have done this over and over and over again and it does not work! I have purchased the internet service from Cricket - WAP; and the settings reflect that, but I still cannot access the internet!! ANYONE, PLEASE HELP!!!!!!!

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  • campos_m02 Dec 03, 2008

    i do the same thing over i put my number area first at mycricket.com put my pasword as cricket i leave domain blank and still get ensure you have the correct login inroemation and try again.

  • candice_joe Dec 14, 2008

    Me too! I have done all of that too and no luck yet. :(

  • honeydoll15 Dec 16, 2008

    I have a palm Treo 650 that's been flashed and was sent instructions that tell me to enter exactly thing...and it doesnt' work. It says to check user name and password.???? It really sucks because that's one of the main reasons i bought the phone!!!

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My cellphone is already flashed and in use, but i cant use the internet i i ready try everything what can i do??

Posted on Apr 11, 2009

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Posted on Jan 02, 2017

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

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