Question about Office Equipment & Supplies
Had the same problem - it read as a paper jam first, then as a carriage jam. After a bit of playing around, I took the back panel off and manually feed a piece of A4 card (something solid) while rebooting it, it seemed to have cleared then and now is working fine.
Hope this helps :)
Posted on Jan 24, 2009
1. turn off and unplug.
2. lift print lid.
3. remove screws from print cover on right hand side (2 torx head).
4. take right hand end of casing off gently. It comes from the top easily and then with an downward twist the bottom releases.
5.You will see a black mechanism with several gears that is moved in and out by the printer carriage when it arrives at this end. It alos rotates and the bottom end aligns alternately with 2 posts on the main machine. If you are unclear then plug the machine back in and turn it on you will see the bit I mean. You will also see that this is the reason for the slight grind when shutting down it just needs re aligning a simple and slight push and twist will do the job TURN IT OFF BEFORE YOU GET YOUR HANDS IN THERE.
6. turn it on again and you will find it works.
7. refit the side and screws.
Posted on Jan 28, 2009
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Posted on Jan 02, 2017
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